Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Data Engineer with DBT

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The job posting is for a Data Engineer role at IBM Consulting, focusing on designing, building, and maintaining large-scale data systems. The role involves working with cross-functional teams, developing data pipelines, and collaborating with stakeholders. Required skills include proficiency in Python, experience with DBT and Snowflake, and knowledge of Data Vault 2.0 data modeling principles.

Package Consultant-SAP UX

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

This job description outlines a career in IBM Consulting focused on designing SAP composite applications and enhancing mobility solutions for clients. It emphasizes collaboration with industry visionaries and the impact of strategic technology platforms. Requirements include a bachelor's degree, 4+ years of experience in enterprise mobility architecture, and expertise in mobile app development across multiple platforms.

Desarrollador de Salesforce (Guadalajara)

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 04, 2025

The text describes the role of a Salesforce Developer, focusing on designing, developing, and customizing applications within the Salesforce platform. It highlights the importance of collaborating with stakeholders, ensuring system performance, and staying current with Salesforce releases. The role requires a Bachelor's degree, experience with Salesforce Service Cloud, and proficiency in various technical skills.

PROCESS DELIVERY SPECIALIST-LEAD TO CASH

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The role involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.

Internship System and Board Design (m/f/x)

Company: IBM

Location: Ehningen, DE

Posted Dec 04, 2025

The text is a job posting for an internship position in the System and Board Design team at IBM's largest European research and development site in Ehningen, Germany. The role involves designing high-performance mainboards and PCB cards for IBM's flagship platforms, working with advanced packaging and chip technology, and collaborating with colleagues across different countries using Agile and Design Thinking methodologies.

Infrastructure Specialist - AWS

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on hybrid cloud and AI solutions for clients worldwide. It highlights the company's emphasis on long-term relationships, collaboration, and continuous learning. The role involves cloud transformation, system design, and implementation across various environments, with a preference for candidates with relevant technical expertise and experience.

Senior Sourcing Lead - Technology and/or Services

Company: IBM

Location: BUDAPEST, HU

Posted Dec 04, 2025

This job description outlines a Senior Sourcing Lead role with responsibilities in complex procurement, cross-functional collaboration, and global compliance. Requirements include a bachelor's degree, 7+ years of experience, and fluency in multiple languages.

Manager – Financial Planning & Analysis (FP&A)

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career in IBM Consulting, focusing on long-term client relationships, deep industry expertise, and a culture of curiosity and collaboration. It highlights the role of a Manager FP&A, responsible for financial planning, budgeting, forecasting, and strategic analysis. The position requires a detail-oriented and motivated FP&A Analyst to join the team, with responsibilities including financial planning, reporting, analysis, business partnering, financial modeling, and process improvement.

ATM - Remote Monitoring Support and Representative (German)

Company: IBM

Location: Zagreb, HR

Posted Dec 04, 2025

The job posting is for a Remote Monitoring Support Representative Level 1 to monitor ATM networks in Germany. The role involves real-time monitoring, ticket management, basic remote support, and escalation. Preferred qualifications include familiarity with ATM systems, remote support experience, strong communication skills, and fluency in German and English.

Associate Security Consultant - Entry Level (Buffalo, NY)

Company: IBM

Location: Buffalo, US

Posted Dec 04, 2025

The IBM Consulting Associates Program offers university hires the opportunity to work with diverse clients worldwide, focusing on professional development, ongoing learning, and career advancement. Associates will collaborate with senior consultants to solve complex client challenges, improve security posture, and deliver business value using IBM's unique combination of skills, experiences, and capabilities.

Data Engineer-Machine Learning

Company: IBM

Location: Taipei, TW

Posted Dec 04, 2025

The text describes a career in IBM Consulting as a Data Engineer, highlighting the role's responsibilities, required skills, and preferred experience. It emphasizes collaboration, data management, and the use of various technologies to drive impactful solutions for clients.

INTEGRATION ARCHITECT-PROCESS INTELLIGENCE

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role in IBM BPO that accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. The role involves executing end-to-end implementation projects, designing data models, building process mining models, and developing ETL pipelines. The position requires a bachelor's degree, 5+ years of experience in process and data modeling, and hands-on experience with data from ERP systems and process mining technologies like Celonis.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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