Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Application Developer-Hybrid Cloud Manage

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves working in Client Innovation Centers and Delivery Centers, requiring strong teamwork, communication, and technical skills, particularly in Hadoop, ETL, and ALM. Prior experience in Agile environments and collaboration with automation and manual testers is preferred.

Application Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as an Application Developer for Federal clients. The position involves designing, developing, and implementing Maximo applications, collaborating with multidisciplinary teams, and optimizing system performance. The role requires a strong technical background, experience with IBM Maximo, and the ability to obtain a Federal security clearance.

AI Engineer – Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM's Client Engineering team is evolving its approach to technology sales by focusing on innovative solutions, collaboration, and client engagement. The AI Engineer role involves developing and deploying AI systems using the WatsonX platform, with a focus on pre and post-sales pilots, solution optimization, collaboration, and staying up-to-date with industry trends.

Senior Data Scientist - Public Sektor (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on working with clients to develop transformative solutions using AI, hybrid cloud, and data analytics. It highlights the role of a Senior Data Scientist in the public sector, emphasizing the importance of data analysis, strategy development, and collaboration with clients and teams.

(IJDS DXセンター) Application Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This is a Japanese-speaking role located in Japan, working on large-scale projects across various industries. The role involves all phases of project development, from requirements definition to post-release testing and operation. Experience in Java, web application development, server-side development, cloud-native application development, and mobile application development is preferred.

Package Consultant-SAP IS Utilities

Company: IBM

Location: Ahmedabad, IN

Posted Dec 04, 2025

The job description outlines the role of an SAP ISU Consultant at IBM Consulting, focusing on designing, building, and configuring applications to meet business requirements in the utilities industry. The role involves working in client innovation centers, collaborating with clients globally, and demonstrating expertise in SAP ISU modules, billing, device management, and problem-solving.

IBM Cloud Site Reliability Engineer - HPCS

Company: IBM

Location: Mulhuddart, IE

Posted Dec 04, 2025

The IBM Cloud Site Reliability Engineering (SRE) team is seeking applicants for a role that involves building, deploying, configuring, and maintaining highly reliable and secure cloud-based software infrastructures. The position requires 24x7 observability, cross-functional troubleshooting, deployment and configuration using CI/CD tools, security and compliance implementation, and maintenance and support tasks. The role is part of a global team using a follow-the-sun model and involves handling real-time alerts, customer-reported problems, and participating in scrums, sprint planning, and retrospectives.

Data Engineer-Data Platforms-Google

Company: IBM

Location: Kochi, IN

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires skills in multiple GCP services, Python, SQL, and the ability to analyze data for functional business requirements. A collaborative, proactive, and ambitious individual with 5-7 years of relevant experience is preferred.

Entry Level Product Manager 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job description for a cross-portfolio Product Manager role at IBM. It highlights the responsibilities, required skills, and qualifications for the position. The role involves collaborating with various teams, supporting product teams, analyzing market trends, and driving efficiency in product management processes.

Storage Product management - Go-To-Market

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 04, 2025

The text describes the role and responsibilities of a GoToMarket product manager for IBM Storage. The position involves collaborating with sales and technical teams to develop client proposals, analyze requirements, support product positioning, contribute to marketing campaigns, track pipeline activities, and participate in enablement sessions. The role requires a bachelor's degree, strong communication skills, basic understanding of IT infrastructure, analytical mindset, proficiency in tools like Excel and PowerPoint, and familiarity with enterprise storage technologies.

Financial Analyst (Mandarin / Japanese Bilingual)

Company: IBM

Location: PETALING JAYA, MY

Posted Dec 04, 2025

The text is a job description for a Business Planning Analyst role at IBM Malaysia. It highlights the responsibilities, required skills, and qualifications for the position, emphasizing the importance of financial analysis, collaboration, and strategic decision-making.

Project Manager-SAP HANA

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The role is a Project Manager position at IBM Consulting Client Innovation Centers Delivery Centers in India. The role requires expertise in project management, functional/technical expertise, and relationship management. The position requires a Bachelors or Masters degree, 17+ years of experience in SAP, and PMP/ITIL certification. The role involves managing complex projects, developing relationships with stakeholders, and working with Indian clients.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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