Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Brand Sales Specialist– Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM is evolving its technology sales approach to break boundaries with innovative methods. The company seeks recent graduates and early career sales professionals with technical interests and people skills to prospect and co-create solutions with clients. A Brand Sales Specialist role involves providing clients with the heartbeat of their digital enterprise, delivering secure, reliable, scalable, and sustainable solutions that integrate with hybrid cloud and AI. IBM offers comprehensive onboarding, industry-leading learning culture, and ongoing development to advance careers.

Data Engineer-Enterprise Content Management

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include creating templates in Open Text Extreme CE 234 Version, designing and developing documents using OpenText Exstream, and understanding input/output file formats. Required education is a Bachelor's Degree, with a Master's Degree preferred. Required technical expertise includes experience with Exstream Design Manager, Exstream Designer Tool, and Exstream Web Service.

Senior SAP Security Consultant (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job posting for a Senior SAP Security Consultant role at IBM Client Innovation Center Germany. The role involves working with clients to provide deep technical and industry expertise, focusing on SAP cybersecurity solutions, role and authorization concepts, and implementing solutions using the latest SAP product portfolio. The company offers individual career paths, training, certifications, diverse teams, and various benefits.

Application Developer-Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, highlighting the role of an Application Developer. It emphasizes the importance of teamwork, training, communication, and collaboration skills. The position requires a Bachelor's degree, with a preference for a Master's degree, and 5+ years of experience in Java, Spring, Spring Boot, OOPS concepts, web services, microservices, AWS Lambda, React, Redux, Flux, ES6, HTML5, Bootstrap, CSS, and jQuery.

Senior Java Fullstack Developer (f/m/x)

Company: IBM

Location: Guemligen, CH

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Software Developer, you will participate in the software development lifecycle, create software for hybrid cloud and AI journeys, and collaborate with development peers to lead technological innovation.

Recruiter

Company: IBM

Location: Pune, IN

Posted Dec 04, 2025

The text describes a recruitment role at IBM, focusing on building talent for the company. The role involves working with hiring managers, sourcing candidates, and developing recruitment strategies. It requires a bachelor's degree, 3+ years of experience in talent acquisition, and knowledge of recruitment tools and technologies.

IBM - Technical Support Professional - zSoftware CICS Support

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text is a job posting for a Technical Support Professional at IBM for their CICS product. It describes the role, responsibilities, required and preferred qualifications, and preferred technical experience. The posting emphasizes the importance of strong communication skills, problem-solving abilities, and the ability to work in a virtual team.

Project Manager- Energy Environment and Utiities

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job description for a Project Manager role at IBM, focusing on the power and gas industry. It highlights the responsibilities, required skills, and preferred experience for the position. The role involves managing large-scale application development projects, proposing and implementing solutions using IBM's offerings and technologies, and leading project teams.

AWS Full Stack Developer - Defence

Company: IBM

Location: London, GB

Posted Dec 04, 2025

IBM CIC offers a career with deep technical and industry expertise, opportunities for growth, and a culture that values curiosity and innovation. The company provides training, promotion opportunities, diversity and inclusion, and benefits like flexible working and maternity leave.

Microsoft .NET Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for long-term growth. It highlights the importance of curiosity, problem-solving, and technical expertise in a supportive environment that values continuous learning and impactful outcomes.

Package Consultant-Workday Integrations

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The job description highlights a career opportunity at IBM Consulting, where consultants work closely with clients globally to improve hybrid cloud and AI solutions. The role involves delivering technical and industry expertise, collaborating with clients, and driving innovation using IBM's technology platforms. The position requires a Bachelor's degree, preferably a Master's, and extensive experience with Workday consulting, integrations, and Studio.

Quality Engineer-Middleware

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires designing, building, testing, and deploying effective testing solutions, applying automated tools across the Software Development Life Cycle, and supporting the test team with tool and process recommendations.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages