Excellent Customer Experience Jobs
1,762,990 open positions · Updated daily
Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.
Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.
Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.
Lead Logic Design - Core Load Store Unit
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job description outlines the role and responsibilities of a Hardware Developer at IBM, focusing on leading the architecture design and development of Processor Core Load Store Execution unit for high-performance IBM Systems. The position requires extensive experience in architecting and designing Load Store Execution unit of CPU, hands-on experience in implementing DCache Address Translation, Memory Consistency handling, Store ordering, and deep expertise in Out of Order Super Scalar MultiThreaded Core Architecture and ISA.
System development Engineer - Z System
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The IBM mainframe Z Systems is responsible for most credit card transactions and is used by many top insurers, banks, retailers, and airlines. The zVM team is a worldwide team primarily located in Poughkeepsie, NY, with expansion plans in Bangalore, India. The team uses Agile methodologies throughout the software life cycle. The job posting is looking for qualified software engineer candidates to help take zVM virtualization to the next level on the mainframe.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: Chennai, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in selecting, implementing, and supporting SAP solutions, leading projects, and conducting testing. It requires 10-12 years of SAP functional experience, preferably with a Master's degree and domain experience in Sales & Distribution.
Senior AI Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
IBM Automation and AI group is seeking an experienced AIML Engineer specializing in Large Language Models (LLMs) to join their AIML Center of Excellence team. The role involves collaborating with cross-functional product teams to implement cutting-edge AI capabilities across IBM's Automation product portfolio. Key responsibilities include data collection and management for LLM evaluation and training, LLM integration and implementation, and establishing AIML best practices and innovation.
Red Hat OpenShift L2+
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The job description outlines the key responsibilities and required skills for an OpenShift Engineer. The role involves managing OpenShift clusters, automating tasks, monitoring performance, ensuring security and compliance, collaborating with teams, and creating documentation. Strong technical skills in OpenShift, Kubernetes, Docker, Linux, scripting, and cloud platforms are essential.
Package Consultant-SAP HANA SCM WMS
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
This job description outlines a managing consultant role at IBM Consulting, focusing on SAP solution leadership, team delivery leadership, and comprehensive solution delivery. The role involves client-facing responsibilities, strategic leadership, and technical implementation of SAP solutions. It requires 5-12 years of SAP experience, knowledge of SAP best practices, and integration with other SAP and non-SAP applications.
Delivery Project Executive
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
The role is a Delivery Project Executive responsible for managing the delivery of contracted services to clients, ensuring client satisfaction, and driving growth through innovation and expansion of existing services. The position requires strong leadership, stakeholder management, and financial acumen.
SAP FICO Lead Consultant
Company: IBM
Location: Singapore, SG
Posted Dec 04, 2025
The text describes a career opportunity as a Package Consultant at IBM, focusing on delivering mission-critical SAP FICO solutions for clients in the public and private sectors. The role involves leading and delivering SAP FICO implementations, managing full lifecycle projects, and integrating with various SAP modules. The position requires a bachelor's degree in accounting, finance, or a related field, along with 6+ years of experience in SAP FICO implementations, including experience with SAP Funds Management and Public Sector Management.
Package Consultant-Oracle Enterprise Performance Management
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on developing partnerships with finance stakeholders, creating technical solutions, and implementing best practices. It requires strong technical skills in HFM, FDMEE, and financial processes, as well as excellent communication and problem-solving abilities.
IT Business Analyst - Risk (f/m/x)
Company: IBM
Location: Lancy, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires 10+ years of experience as an IT Business Analyst with strong technical and functional knowledge in Risk Management. The role includes analyzing regulation, defining functional design specifications, managing vendor relationships, executing database scripts, liaising with the business, and providing guidance to project teams.
Process Intelligence - Sr. Managing Consultant
Company: IBM
Location: New York, US
Posted Dec 04, 2025
IBM's Process Intelligence Practice is seeking a Senior Manager to lead and expand capabilities in process intelligence, process mining, and business transformation. The role involves developing GTM strategies, leading complex engagements, overseeing delivery teams, and collaborating on offering development. The ideal candidate has 7-10 years of experience in process intelligence, a proven track record in transformation projects, and strong leadership and communication skills.
Application Architect-SAP Enterprise Integration
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on Supply Chain roles. It highlights the need for extensive SAP functional experience, integration expertise, and collaboration skills. The role involves leading projects, developing eminence, and fostering collaboration within the organization.