Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Data Engineer

Company: Makersite GmbH

Location: Germany

Posted Nov 28, 2025

Makersite seeks a Data Engineer to contribute to sustainable product development. The role involves designing data pipelines and collaborating on innovative projects. Benefits include remote work, competitive salary, and professional growth opportunities.

Senior Engineering Manager – Growth Acquire

Company: Kraken

Location: USA

Posted Nov 28, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop Wallet, and Kraken Futures. The Growth Acquire teams focus on attracting, engaging, and inspiring trust in new users through website and mobile experiences, SEO, and emerging AI-driven platforms.

Cloud Engineer

Company: MetroSys

Location: USA

Posted Nov 28, 2025

MetroSys is seeking a highly skilled Cloud Engineer with 3+ years of experience, strong expertise in Microsoft Azure services, and familiarity with hybrid and multicloud environments. The role involves designing, deploying, and maintaining cloud infrastructure, collaborating with DevOps and development teams, implementing security best practices, and supporting multicloud initiatives. The position is fully remote with occasional collaboration across time zones.

Senior Fullstack Engineer (Enterprise features)

Company: n8n

Location: Europe

Posted Nov 28, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown significantly since its founding in 2019, with a diverse team of over 160 employees, a strong community of 650,000 active developers, and backing from top investors. n8n offers a range of enterprise features, including a centralized insights dashboard, enhanced role-based access control, and Git-backed environments. The company values diversity, inclusion, and continuous learning, and offers competitive compensation, work-life balance, and opportunities for career growth.

Director of Strategic Accounts

Company: Tanium

Location: USA

Posted Nov 28, 2025

The Director of Strategic Accounts position at Tanium involves generating opportunities to position the Tanium platform within assigned territories and accounts. The role requires articulating the value of the platform to decision makers, nurturing relationships, working with partner and marketing teams, generating sales development activity, forecasting, and conducting presentations. The ideal candidate has significant enterprise software sales experience, a strong team mentality, proven track record of exceeding quota, experience calling on CSuite level contacts, background in building relationships with partner ecosystems, and excellent communication and presentation skills.

Customer Operations Executive

Company: NECSWS

Location: UK

Posted Nov 28, 2025

The company is looking for a Customer Operations Executive to join their team and provide exceptional customer service to NHS hospital customers. The role involves customer support, data management, and administration of third-party operations apps. The company offers an excellent benefits package and is part of a global tech giant.

Director of People Operations and Administration at NACSA

Company: Axis Talent Partners

Location: USA

Posted Nov 28, 2025

NACSA is seeking a Director of People Operations and Administration to design and implement people-centered systems, foster inclusion, drive professional development, and support talent management. The role involves managing finance administration functions and building sustainable frameworks to enhance employee experience and organizational culture.

Growth Hacker

Company: AlphaPoint

Location: USA

Posted Nov 28, 2025

AlphaPoint, a financial technology company, is seeking a creative and performance-driven Growth Hacker to join their AI Lab. The role involves developing and executing growth strategies, running A/B tests, analyzing data, and collaborating with product teams to drive user engagement and retention. The ideal candidate has 2+ years of experience in growth marketing, a startup mindset, and a proven track record of driving rapid user or revenue growth.

Lead Software Engineer - R&D

Company: Snapsheet

Location: USA

Posted Nov 28, 2025

Snapsheet is seeking a Lead Software Engineer to join their RampD team and work on the development of their new Snapsheet AI platform. The role involves building frontend and backend features, working with large language models, and contributing to the technical foundation of Snapsheet's next generation of intelligent insurance solutions. The company offers a remote working environment, flexibility, mentorship programs, and various perks and benefits.

Compensation Manager

Company: Apollo.io

Location: USA

Posted Nov 28, 2025

The Senior Compensation Manager role involves owning and optimizing the variable compensation process across the GoToMarket organization. Key responsibilities include managing compensation tooling, collaborating cross-functionally, driving continuous improvement, and developing standardized processes. Success is measured by delivering accurate payments, providing performance analytics, launching aligned compensation plans, and eliminating sources of error.

Senior Software Development Engineer in Test

Company: Hostaway

Location: EMEA

Posted Nov 28, 2025

Hostaway is seeking a Senior Software Development Engineer in Test to join their team and drive growth in the vacation rental industry. The role involves ensuring product quality, collaborating with teams, and promoting testing practices. The company offers competitive compensation, remote work, equity, professional growth, and a values-driven culture.

Senior Software Development Engineer in Test - Performance Testing

Company: Hostaway

Location: EMEA

Posted Nov 28, 2025

Hostaway is seeking a Senior Software Development Engineer in Test with a focus on performance testing to join their team. The role involves designing and executing load testing strategies, collaborating with engineering teams, and ensuring platform performance at scale. The company offers competitive compensation, remote work, equity, professional growth opportunities, and a values-driven culture.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages