Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Sales Prospecting Account Executive - Financial Solutions

Company: Blackbaud

Location: USA

Posted Nov 23, 2025

Blackbaud is seeking experienced Prospect Account Executives to sell financial management software to nonprofits and government organizations. The role involves prospecting, building territory plans, providing resources, collaborating with services, and maintaining accurate sales forecasts. Candidates should have 5+ years of relevant experience, a consultative selling approach, and a track record of exceeding quotas.

Staff Software Engineer - Frontend Telemetry

Company: Canva

Location: Australia

Posted Nov 23, 2025

Canva seeks a Staff Frontend Engineer to lead telemetry SDK development, collaborate across teams, and drive product insights. The role offers equity, flexible leave, and a focus on innovation.

Quality Manager

Company: Gametime United

Location: USA

Posted Nov 23, 2025

This role involves leading QA teams with AI tools, ensuring quality standards, and offering competitive benefits like salary, equity, and wellness programs.

Technical Account Manager

Company: Kraken

Location: Netherlands

Posted Nov 23, 2025

Kraken is a technology company focused on creating a smart sustainable energy system. They build an AI-driven platform for energy management, optimizing resources and delivering cost-effective customer experiences. The company seeks a Technical Account Manager to lead strategic technical relationships with utility and energy clients, driving value realization and alignment across accounts.

Senior Social Content Producer

Company: Storm Ideas

Location: USA

Posted Nov 23, 2025

This job offers remote work with AI tools in a fast-paced environment, requiring creativity and adaptability. It highlights innovation and collaboration opportunities while emphasizing skill development and a supportive team culture.

Senior Social Content Producer

Company: Storm Ideas

Location: Brazil

Posted Nov 23, 2025

This job offers a remote role in a dynamic agency, focusing on creative AI-driven content with a global team. It emphasizes innovation, collaboration, and fast-paced projects with opportunities for growth.

Social Content Producer

Company: Storm Ideas

Location: Canada

Posted Nov 23, 2025

This role offers a dynamic, creative environment with AI integration, collaboration, and opportunities to shape innovative content in a fast-paced agency setting.

Associate Director - IT Risk & Compliance

Company: EVERSANA

Location: USA

Posted Nov 23, 2025

EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They prioritize improving patient lives, embracing diversity, and fostering an inclusive culture. The company seeks team members who care deeply about EVERSANA, its people, clients, and patients. The Associate Director IT Risk & Compliance role involves leading information security, managing risk, ensuring compliance, and collaborating with stakeholders.

Head of Product - PFM Platform

Company: Origin

Location: USA

Posted Nov 23, 2025

The role is a high-impact position leading the core product experience for personal finance at Origin. The mission is to transform PFM into an intelligent, proactive system that unifies spending, investing, and home finance. The role involves building and scaling core product experiences, leading product strategy, ensuring product excellence, and driving AI-led financial guidance.

Senior Social Content Producer

Company: Storm Ideas

Location: Peru

Posted Nov 23, 2025

The job posting describes a fast-paced, remote role for a creative storyteller and writer leading social content production for a high-profile entertainment account. The position offers the opportunity to work with cutting-edge technology, collaborate with a global team, and shape ideas that impact clients and fans. The company values innovation, adaptability, and a culture where ideas matter.

Director of User Experience and Design

Company: Green Dot Corporation

Location: USA

Posted Nov 23, 2025

Green Dot seeks a Director of User Experience & Design to lead UX initiatives, foster remote work, and drive innovation in financial solutions. The role emphasizes collaboration, storytelling, and cross-functional teamwork with a competitive salary range.

Social Content Producer

Company: Storm Ideas

Location: Panama

Posted Nov 23, 2025

The job posting describes a fast-paced, creative role for a storyteller and writer to work on a high-profile entertainment account. The position involves ideating, creating, and managing social content based on TV and film moments, using AI tools to boost creativity and efficiency. The company values a culture where ideas matter, and the team is described as innovative, supportive, and globally connected.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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