Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior Software Engineer (low level Video Experience)

Company: Spotify

Location: Remote

Posted Nov 23, 2025

Spotify is seeking a senior professional with extensive video playback experience to help build a world-class video service. The role involves creating a cross-platform C++ video stack, optimizing AV components, and designing low-level video components. The position offers the opportunity to shape Spotify's video strategy and impact hundreds of millions of users.

iOS Developer

Company: ElevenLabs

Location: Remote

Posted Nov 23, 2025

ElevenLabs is a leading audio AI company with rapid growth and innovative technology. They offer impactful roles in a dynamic environment, emphasizing AI-first approaches and global collaboration. The position involves developing features for their reader app and contributing to cutting-edge audio AI projects.

Raysafe Marketing Manager

Company: Fortive

Location: USA

Posted Nov 23, 2025

The text outlines the responsibilities and requirements for a role involving global product launches in the medical device industry. It emphasizes the need for strong relationships, cross-functional collaboration, strategic planning, and business acumen.

Social Content Producer

Company: Storm Ideas

Location: Chile

Posted Nov 23, 2025

The job posting describes a fast-paced, creative role for a storyteller and writer to work on social content for a high-profile entertainment account. The position offers remote work in Chile, uses of AI tools, and a collaborative team environment. The role involves ideation, content creation, project management, and client collaboration.

Technical Business Analyst

Company: Megaport

Location: Remote

Posted Nov 23, 2025

This text is a job posting for a Business Analyst role at Megaport, highlighting the company's innovative position in Network as a Service, its collaborative culture, and competitive benefits. The role involves bridging business and engineering teams, with requirements gathering and documentation. The company emphasizes flexibility, professional development, and a supportive work environment.

Senior Social Content Producer

Company: Storm Ideas

Location: Chile

Posted Nov 23, 2025

The job posting describes a fast-paced, fully remote role for a multiskilled storyteller and writer leading creative output for a high-profile entertainment account. The position involves using AI tools, collaborating with a global team, and thriving in a high-pressure environment. The company values creativity, innovation, and embracing emerging technologies like AI.

Engineering Manager - Network Infrastructure (Cloud)

Company: Airbnb

Location: Remote

Posted Nov 23, 2025

The text describes Airbnb's mission, values, and the role of the Networking team within the Cloud Infrastructure organization. It highlights the importance of reliability, scalability, efficiency, and high availability in their network infrastructure. The text also outlines the responsibilities of an engineering manager leading the team, including hiring, coaching, and strategic planning. The role requires experience in engineering management, software development, and public cloud providers, as well as excellent communication skills and problem-solving abilities.

Backend Engineer (Mid Level)

Company: Cytora

Location: Remote

Posted Nov 23, 2025

Cytora, an Applied Systems company, is transforming the insurance industry with AI-powered solutions. They seek backend engineers to contribute to innovative projects and collaborate on digital transformation. The role offers competitive compensation, flexible work options, and professional development opportunities in a mission-driven culture.

Assistant Director - Data Science, Modeling Sophistication

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 23, 2025

The Insights & Solutions group at Liberty Mutual uses data analytics and technology to deliver innovative solutions for the US Retail Markets business. The Modeling Sophistication Deep Learning Research team applies cutting-edge computer vision and deep learning to assess risk, design products, and serve customers. As a Data Scientist, you will work with a multidisciplinary team to design, develop, and deploy computer vision and deep learning models, collaborate with business stakeholders, and contribute to methodological advancements and scientific collaboration.

Senior Social Content Producer

Company: Storm Ideas

Location: Panama

Posted Nov 23, 2025

The job posting describes a fast-paced, remote role for a creative storyteller and writer to lead social content production for a high-profile entertainment account. The position offers the opportunity to work with cutting-edge technology, collaborate with a global team, and shape the company's culture. The role requires strong organizational skills, clear communication, and experience with AI tools.

Senior Social Content Producer

Company: Storm Ideas

Location: Canada

Posted Nov 23, 2025

The job posting describes a fast-paced, remote role for a creative storyteller and writer to lead social content production for a high-profile entertainment account. The position offers a competitive salary, opportunities to work with cutting-edge AI tools, and be part of a global team. The ideal candidate is a culture-obsessed, social-native storyteller who thrives under pressure, communicates clearly, and is fluent in using AI to boost creativity and efficiency.

Localization Manager

Company: Airbnb

Location: Remote

Posted Nov 23, 2025

Airbnb is seeking an experienced Localization Manager for Canada to help drive international growth and provide a native experience for users. The role involves collaborating with various teams, shaping local initiatives, and adapting global strategies to meet market needs. The company is experiencing a travel rebound and is reinventing itself post-IPO and pandemic.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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