Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Account Manager

Company: HitPay

Location: Remote

Posted Nov 23, 2025

This job posting highlights a role as an Account Manager at HitPay, focusing on merchant growth and retention through product upsells, data analysis, and collaboration with teams. It emphasizes competitive compensation, innovation in payment solutions, and opportunities to shape merchant growth within a dynamic environment.

Social Content Producer

Company: Storm Ideas

Location: Peru

Posted Nov 22, 2025

This job posting highlights a remote creative role with AI tools, fast-paced environment, and collaboration opportunities. It emphasizes skills in social-first content creation, adaptability, and AI integration. The application process includes a creative task and interviews with leadership.

Product Success Associate

Company: Jigsaw

Location: Remote

Posted Nov 23, 2025

Jigsaw is a company that helps professional services and financial institutions transform the way they work by organizing, visualizing, and using their data. They have a mission to simplify complex systems and streamline processes for their clients, who include top consultancies, financial institutions, and law firms. Jigsaw is on a growth trajectory and is looking for talented people to help them achieve their ambitious goals.

Senior Consultant Data Governance

Company: phData

Location: Remote

Posted Nov 23, 2025

This job description outlines a Senior Consultant role focused on data governance and metadata management, requiring expertise in tools like Collibra and Alation, collaboration with cross-functional teams, and coaching on data stewardship practices. It highlights responsibilities such as facilitating working groups, configuring governance tools, and ensuring compliance with regulations like GDPR. The role also emphasizes remote work flexibility and professional development opportunities.

Senior Backend Data Engineer

Company: H1

Location: Remote

Posted Nov 23, 2025

H1 is a company that believes access to the best healthcare information is a basic human right. They aim to provide a platform that informs every doctor interaction globally, promoting health equity and building trust in healthcare systems. The company uses data and AI technology to unlock medical insights and accelerate an equitable and inclusive drug development lifecycle.

Machine Learning Engineer II - Search Data

Company: Mapbox

Location: Remote

Posted Nov 23, 2025

Mapbox is a leading platform for location-aware businesses, offering tools for navigation and data solutions. They seek a Senior Machine Learning Engineer to enhance their search data teams, emphasizing innovation, diversity, and high-quality data delivery.

Software Engineer, iOS Core Product

Company: Speechify, Inc.

Location: Worldwide

Posted Nov 23, 2025

Speechify is a text-to-speech product that has gained significant traction, with over 50 million users worldwide. The company has recently been recognized as the Chrome Extension of the Year by Google and the App of the Day by Apple. Speechify is a fast-growing startup with a distributed team of nearly 200 people from top tech companies and leading PhD programs. The company is seeking a Senior iOS Engineer to support its growing user base and work on new projects to push the product forward.

Strategic Account Manager - Arabic Speaking

Company: Mapbox

Location: Remote

Posted Nov 23, 2025

Mapbox is highlighted as a leading platform with 4 million developers, offering tools for businesses and customer experiences. The role emphasizes strategic customer relationships, technical solutions, and team collaboration.

Enterprise Data Engagement & Communications Leader

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 22, 2025

The role is for an Engagement and Communications Leader in the Enterprise Data & Data Science department at Liberty Mutual. The position involves leading strategic initiatives, communications, and community engagement to cultivate high-performing data professionals. Success is measured by consistent delivery, high adoption and engagement, clear communication, and the ability to navigate ambiguity.

Social Content Producer

Company: Storm Ideas

Location: Brazil

Posted Nov 22, 2025

The job posting describes a fast-paced, creative role at Storm Ideas, a company that supercharges the digital presence of major US TV and entertainment brands. The role involves ideating, creating, and managing social content for high-profile entertainment accounts, using AI tools to boost creativity and efficiency. The company values culture, collaboration, and innovation, and offers a fully remote position with competitive pay.

Reinforcement Learning Research Intern for Game AI

Company: SONY global

Location: Remote

Posted Nov 23, 2025

Sony AI is inviting passionate PhD students to join as Research Scientist Interns specializing in deep reinforcement learning. The internship offers an opportunity to contribute to cutting-edge research in the Game AI field and collaborate with a multidisciplinary team. The position is fully remote or hybrid in the Zurich office, with a flexible duration of 3 to 6 months in 2026.

Staff Software Developer - JaneX

Company: Jane App

Location: Remote

Posted Nov 23, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for running practices. They are looking for a Staff Developer to lead the design of their AI architecture and drive the development of AI-powered features. The role requires extensive experience in design and architecture, a degree in Computer Science or related field, and a desire to remain actively involved in coding while leading teams.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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