Excellent Customer Experience Jobs
1,762,990 open positions · Updated daily
Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.
Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.
Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.
Commercial Account Executive - Mid-Market
Company: GitLab
Location: USA
Posted Nov 21, 2025
The text describes the role of MidMarket Account Executives at GitLab, who are the primary point of contact for prospective and existing customers. They manage a broad book of business, work closely with other teams, and are responsible for meeting or exceeding quotas while fostering strong customer relationships. The role requires excellent communication, negotiation, and presentation skills, as well as experience with SaaS sales and Git software development tools.
Licensed Child & Adolescent Therapist
Company: Fort Health
Location: USA
Posted Nov 21, 2025
Fort Health is a mental health company focused on improving access to care for children and adolescents. They partner with organizations like the Child Mind Institute to create a comprehensive support system. The company is hiring remote Licensed Child and Adolescent Therapists to join their clinical delivery team, offering a flexible schedule, competitive compensation, and a supportive work environment.
Licensed Child & Adolescent Therapist
Company: Fort Health
Location: USA
Posted Nov 21, 2025
Fort Health is a mental health company focused on improving access to care for children and adolescents. They partner with organizations like the Child Mind Institute to create a support system combining digital tools and virtual clinicians. The company is seeking remote Licensed Child and Adolescent Therapists to join their clinical delivery team, offering a flexible schedule, competitive compensation, and support from dedicated front desk and care management teams.
Industry Architect - New AI Cybersecurity Concept
Company: Red Cell Partners
Location: USA
Posted Nov 21, 2025
Red Cell is seeking an Industry Architect to lead a new cybersecurity concept with a path to become the future technical founder. The role involves monitoring emerging technologies, collaborating with engineering, developing product roadmap and go-to-market strategies, and engaging prospective customers. The ideal candidate has an entrepreneurial mindset, experience building AIML systems, and strong research and communication skills.
Senior Backend Engineer (Ruby) - Tenant Scale, Geo
Company: GitLab
Location: North America,Latin America,EMEA
Posted Nov 21, 2025
The role of a Senior Backend Engineer on the Geo team involves driving the development of scalable and performant product features for GitLab Replication, Disaster Recovery, and Backup & Restore. The engineer will lead technical initiatives, mentor team members, and actively learn from customer experience to guide the team in supporting customer needs. The role requires extensive experience with Ruby on Rails, PostgreSQL, and designing fault-tolerant distributed systems.
Strategic Finance Associate - Corporate Finance & Systems
Company: Mercury
Location: USA
Posted Nov 21, 2025
Mercury seeks a Strategic Finance team member to build financial models and processes, emphasizing innovation and efficiency in financial reporting and decision-making. The role involves owning FP&A tools, designing automations, and enabling strategic financial decisions while contributing to the company's growth and operational excellence.
Video Production Assistant
Company: MissionWired
Location: USA
Posted Nov 21, 2025
MissionWired is a wholly integrated direct marketing agency for nonprofits and Democratic organizations. They help partners create revolutionary fundraising strategies, tell big stories, and have a positive impact on the world. The company has converted over $45 billion in donations and worked with various nonprofit organizations and political campaigns.
Technical Project Manager - Growth
Company: Kraken
Location: USA
Posted Nov 21, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products for traders, institutions, and newcomers, and are committed to industry-leading security, education, and client support. The Technical Project Manager role involves driving end-to-end execution of complex cross-functional technical projects, coordinating teams, and improving internal workflows.
Staff Machine Learning Engineer - Community Support Engineering
Company: Airbnb
Location: Remote
Posted Nov 21, 2025
The text discusses the Community Support Products (CSP) Machine Learning team at Airbnb, which is responsible for driving customer support initiatives using generative AI technologies. The team develops and enhances various AI models, ML services, and tools to provide an intelligent, scalable, and exceptional service experience. The role requires a PhD or Masters degree in CS or equivalent experience, 6+ years of ML engineering experience, and a deep passion for building efficient and scalable ML-powered products. The team values diversity and inclusion, and Airbnb is committed to providing a disability-inclusive application and interview process.
Product Designer - Benefits
Company: Gusto, Inc.
Location: Canada
Posted Nov 21, 2025
This job posting describes a Senior Staff Product Designer role at Gusto, focusing on designing a new Benefits product with AI integration. The position emphasizes collaboration across teams, creating human-centric experiences, and shaping AI-native systems. It highlights opportunities to influence product strategy and deliver measurable impact while maintaining ethical and trustworthy experiences for small businesses.
Senior Solutions Architect
Company: Degreed
Location: USA
Posted Nov 21, 2025
Degreed is seeking a Senior Solutions Architect to help redefine how the world learns. The role involves bridging technology and strategy, partnering with sales to design solutions for enterprise and midmarket clients. The ideal candidate will have deep technical fluency, strong business acumen, and experience in sales engineering, enterprise sales support, and client partnership. The position reports to the Head of Global Business Solutions, Americas.
Sr. Product Manager - Data & Interoperability
Company: CareMessage
Location: Remote
Posted Nov 21, 2025
CareMessage is seeking a Senior Product Manager to lead the Clinical Data and Interoperability verticals. The role involves owning product strategy, execution, and building data infrastructure to measure Health Equity impact. The ideal candidate is a strong communicator, self-starter, and passionate about solving healthcare problems. They should have experience in B2B health technology, clinical data, and interoperability. The role offers a salary of $164,000 per year and emphasizes remote work and diversity.