Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Commercial Counsel

Company: Stripe

Location: USA

Posted Nov 21, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The company is seeking a Senior Commercial Counsel to support its Stablecoin and Crypto team, leading negotiations, advising on product launches, and building commercial legal infrastructure. The ideal candidate is intellectually curious, a creative problem solver, self-starter, clear communicator, natural collaborator, and has relevant legal experience.

Partner Director

Company: Saviynt

Location: Sweden

Posted Nov 21, 2025

Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The company is currently hiring a Partner Director based in Sweden to develop and manage regional partner relationships across the Nordics. The role requires 10+ years of partner experience in the enterprise software industry, with a focus on cybersecurity and identity. Saviynt offers a high-growth, dynamic work environment with opportunities for learning and development.

Principal Product Manager - Growth

Company: PagerDuty

Location: Canada

Posted Nov 21, 2025

This job posting seeks a Principal Product Manager to lead growth initiatives and transform PagerDuty's value realization across product verticals. The role involves driving conversion optimization, building experimentation infrastructure, and collaborating with cross-functional teams. Key qualifications include experience in growth strategies, AB testing, and matrix management.

Key Accounts Manager

Company: OpenTable

Location: USA

Posted Nov 21, 2025

OpenTable promotes itself as an industry leader with world-class technology that empowers restaurants and diners. The Key Accounts Manager role emphasizes collaboration, growth, and exceptional customer service, with competitive benefits and career development opportunities.

HR Specialist

Company: G-P

Location: Poland

Posted Nov 21, 2025

The role of an HR Specialist in the Employer of Record (EOR) industry involves being a key business partner to clients, advising on complex HR matters, and ensuring smooth operations, compliance, and growth. The position requires extensive HR experience, expertise in labor laws, and strong communication and problem-solving skills.

Partner Manager - Agencies

Company: Webflow

Location: USA

Posted Nov 21, 2025

Webflow is a platform that combines visual development, content management, AI-driven personalization, hosting, and analytics. They are looking for a Partner Manager to help grow their partner ecosystem and develop strategies for enterprise markets. The role involves building relationships with agencies, creating scalable programs, and working cross-functionally with sales, marketing, and product teams.

Relationship Manager

Company: Xapo Bank

Location: Anywhere

Posted Nov 21, 2025

This text describes a Relationship Manager role at Xapo Bank, outlining responsibilities such as managing institutional/retail accounts, client relationship building, and achieving revenue targets. It details required skills like bilingual fluency, banking experience, and crypto market knowledge, along with operational requirements like workspace setup and compliance adherence.

Engineering Manager

Company: Vonage

Location: Spain

Posted Nov 21, 2025

Vonage seeks a Software Engineering Manager to lead their CPaaS platform team, emphasizing technical leadership, agile practices, and system design expertise. The role involves managing legacy and greenfield projects, driving organizational improvements, and fostering a people-first engineering culture.

HR Specialist

Company: G-P

Location: Romania

Posted Nov 21, 2025

The role of an HR Specialist in the Employer of Record (EOR) industry involves being a key business partner to clients, advising on complex HR matters, managing employee lifecycle, ensuring compliance, and driving digital transformation. The ideal candidate should have 5+ years of HR experience, deep expertise in Swedish labor laws and EMEA employment regulations, and exceptional communication and problem-solving skills.

Controller

Company: Hometap

Location: USA

Posted Nov 21, 2025

Hometaps is seeking a Controller to lead their accounting function and guide financial operations. The role involves overseeing accounting, treasury, tax, and fund operations while supporting internal teams and external stakeholders. The ideal candidate has strong technical expertise, strategic thinking, team leadership, and a collaborative approach.

M365 Cloud Security Engineer

Company: GuidePoint Security

Location: USA

Posted Nov 21, 2025

GuidePoint is seeking a well-rounded Microsoft Cloud Security Engineer to join their Cloud Security Practice. The role involves assessing security posture, developing roadmaps, designing architecture, and implementing solutions for Azure and Microsoft 365 environments. The ideal candidate should have extensive experience with Microsoft Azure, M365, and EM+S products, as well as strong communication and interpersonal skills.

FX Stablecoin Trader

Company: Zepz

Location: South Africa

Posted Nov 21, 2025

This text describes a FX Stablecoin Trader role with responsibilities including trading strategy execution, risk management, platform automation, and reporting. It outlines qualifications, competencies, and KPIs for the position, emphasizing expertise in digital FX markets and stablecoin operations.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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