Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior Display Ads Specialist

Company: Welltech

Location: Spain,Cyprus,Poland,Ukraine

Posted Nov 21, 2025

Welltech, a global health innovator with 220M+ app installs, seeks a Senior Display Ads Specialist to drive growth through strategic campaigns and data-driven decisions.

Senior Frontend Engineer - React Native

Company: Zepz

Location: South Africa

Posted Nov 21, 2025

Zepz is seeking passionate, customer-focused engineers to work in cross-functional teams, contributing to product development and improving customer experience. The role involves working with various tech stacks, collaborating with other engineers, and owning larger pieces of work.

Associate Onboarding Manager

Company: Comply

Location: USA

Posted Nov 21, 2025

Comply is a leading provider of compliance SaaS and consulting services for the global financial services sector. They are seeking an Associate Onboarding Manager to join their post-sales organization and help lead clients through the successful implementation of the Comply platforms. The role involves managing the onboarding process, establishing relationships with stakeholders, becoming a product expert, monitoring progress, driving escalations, training clients, and transitioning clients to the Customer Success team.

Senior Platform Engineer

Company: Cytora

Location: USA

Posted Nov 21, 2025

Cytora, part of Applied Systems, is seeking a collaborative engineer to help build AI-powered insurance solutions with opportunities for innovation, remote work, and competitive compensation in a mission-driven culture.

Platform Engineer

Company: Megaport

Location: North America

Posted Nov 21, 2025

Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun work environment. They are seeking an experienced Platform Engineer to join the Edge Services Development team and work on the platform that powers the Megaport Cloud Router and Megaport Virtual Edge products.

Strategic Sourcing Manager - Corporate

Company: Airbnb

Location: USA

Posted Nov 21, 2025

The Strategic Sourcing team at Airbnb plays a key role in enabling the company to operate efficiently and scale sustainably. The team partners closely with internal stakeholders to design and deliver sourcing strategies that align with Airbnb's business priorities while driving innovation, value, and stakeholder success. The Strategic Sourcing Manager for Professional Services will lead end-to-end sourcing and supplier relationship management across key spend areas, acting as a trusted advisor to influence decisions, mitigate risks, and drive supplier performance.

AirCover UX Enablement Manager

Company: Airbnb

Location: USA

Posted Nov 21, 2025

The AirCover team at Airbnb is responsible for managing the AirCover business and delivering best-in-class services to their community of hosts and guests. The role involves driving innovative user-centered design, leading the organization's operating rhythm, and leveraging AI-driven tools to elevate user experiences. The ideal candidate is passionate about understanding users, leveraging data-driven insights, and shaping the future of agentic AI-driven UX.

Mid/Senior Smart Contract Engineer

Company: LI.FI

Location: EMEA,APAC

Posted Nov 21, 2025

LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company values user experience and aims to make complex technologies accessible to everyone. They are looking for a mid-level Smart Contract Engineer with experience in Solidity, TypeScript, and YUL/Assembly to join their API Expansion Team.

Engineering Manager - Marketplace

Company: Goodnotes

Location: Singapore

Posted Nov 21, 2025

The Goodnotes Marketplace is a digital platform that connects millions of users with productivity tools and content. The company is looking for an experienced Engineering Manager to lead the Marketplace Engineering team, which includes iOS, FullStack, ML, DataOps, and Backend engineers. The role involves providing technical leadership, shaping architectural decisions, driving product strategy, and building a new AI-driven full stack tool to empower Marketplace offerings.

Claims Team Lead | Auto Property Damage

Company: Sedgwick

Location: USA

Posted Nov 21, 2025

Sedgwick is a global company that values its employees and offers a caring culture, work-life balance, and opportunities for growth. The company is recognized as one of the best workplaces in the financial services and insurance industry. The job description for a Claims Team Lead position is provided, highlighting the responsibilities, qualifications, and benefits of the role.

Consultant - Strategy & Risk

Company: Optiv

Location: Canada

Posted Nov 21, 2025

This remote position in cybersecurity and risk management consultancy involves conducting security risk assessments, compliance evaluations, and developing risk management programs. The role requires a bachelor's degree, 2-5 years of experience, and knowledge of cybersecurity principles and risk management frameworks. Optiv offers a supportive work environment, professional training, and volunteer opportunities.

Scale Customer Success Manager

Company: Comply

Location: USA

Posted Nov 21, 2025

Comply is a leading provider of compliance SaaS and consulting services for the global financial services sector. They serve thousands of clients and empower Chief Compliance Officers to manage regulatory obligations, mitigate risk, and scale efficiently. The Scale Customer Success Manager role involves building excellent customer experiences, driving adoption, and leveraging data-driven programs to support customers.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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