Excellent Customer Experience Jobs
1,762,990 open positions · Updated daily
Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.
Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.
Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.
Developer Programs Associate
Company: Grafana Labs
Location: Netherlands
Posted Nov 20, 2025
The role is a Developer Community Programs Associate at Grafana Labs, focusing on supporting and growing open source and developer communities in Europe, the Middle East, and Africa. The position involves organizing meetups, managing swag and recognition, supporting contributors, and leading scoped projects and programs.
Director of Strategy and Planning
Company: Grafana Labs
Location: USA
Posted Nov 20, 2025
The Director of Strategy & Planning role at Grafana's GTM organization involves establishing standard reports, analyzing business performance, setting operational targets, and driving planning processes. The ideal candidate should have 7+ years of experience in strategy and operations, strong analytical skills, excellent communication abilities, and familiarity with sales methodologies and tools like Salesforce CPQ, Tableau, and Salesforce.
Web Designer
Company: Truv
Location: USA
Posted Nov 20, 2025
Truv is a company that aims to simplify verifications for everyone, saving billions of dollars and hours. They are a remote-first, well-funded startup with a small but mighty team of experienced engineers, product managers, and business folks. They are looking for a visual designer to create compelling designs across various channels and collaborate with cross-functional teams.
Director II/Senior Director - Enterprise AI/ML Technology Product Management
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 20, 2025
The role of Director IISenior Director Enterprise AIML Technology Product Management at Liberty Mutual involves leading a team of Product Managers to drive the company's next-generation AIML infrastructure. The Enterprise Data & Data Science Product team provides centralized support and expertise to data science teams across the organization, focusing on developing best-in-class AIML technologies and supporting enterprise AI programs. The position requires a deep understanding of AIML, proven product management experience, strategic agility, collaboration and influence, and visionary leadership.
Senior Product Manager - Acquire
Company: Kraken
Location: USA
Posted Nov 20, 2025
Kraken promotes crypto adoption with a mission-focused team. The Acquire Team drives growth through product ecosystems. Job opportunities emphasize innovation, collaboration, and crypto expertise.
Mentor role for iOS Development with SwiftUI and SwiftData track
Company: Udacity
Location: USA
Posted Nov 20, 2025
The text describes the role of a mentor in a Udacity Nanodegree program. Mentors are industry professionals who provide technical support to learners through virtual meetings, community forums, and live sessions. They must have at least 7 years of industry experience or a master's degree in the relevant field, with expertise in Swift programming, SwiftUI, data persistence, networking, and concurrency. Mentors should be able to teach technical concepts, have public speaking skills, and be flexible to work part-time. The role offers additional income, the opportunity to contribute to an international student community, and staying updated with cutting-edge technologies.
Developer Programs Associate
Company: Grafana Labs
Location: Spain
Posted Nov 20, 2025
The role involves supporting open-source communities in EMEA, organizing events, and fostering collaboration. It requires strong communication and organizational skills, with opportunities to lead programs.
Senior Product Manager - Plan
Company: GitLab
Location: EMEA,North America
Posted Nov 20, 2025
The role involves leading the Core Planning team within GitLab's Plan stage to reimagine how development teams organize, coordinate, and plan their work at enterprise scale. The focus is on building flexible, configurable planning fundamentals that replace outdated agile mechanisms with intelligent automation, integrating agentic AI functionality, and connecting planning to business outcomes.
Engineering Manager - Database Reliability, Scalability & Operations
Company: GitLab
Location: USA
Posted Nov 20, 2025
The role of Engineering Manager for the Database Reliability Scale & Operations team at GitLab involves building and leading a world-class team to drive the company's database strategy and operations. The manager will be a strategic thinker with strong opinions on database architecture, data store selection, and cost optimization, while collaborating cross-functionally and making decisions in the best interest of the company and team. The role combines technical leadership with people management, setting objective goals, enforcing healthy database practices, and acting as a force multiplier for the team. The team focuses on owning the reliability, scalability, performance, and security of the PostgreSQL database engine and its supporting services.
Enterprise Account Executive
Company: Grow Therapy
Location: USA
Posted Nov 20, 2025
The Enterprise Account Executive Physician Partnerships role at Grow Therapy focuses on expanding access to high-quality behavioral health care by building partnerships with health systems, medical groups, and large PCP organizations. The role involves identifying, pursuing, and closing partnerships, attending industry events, leading the sales process, collaborating with cross-functional teams, and serving as a trusted advisor to physician leaders. It requires 4+ years of B2B sales experience, healthcare or digital health sales experience, and the ability to navigate complex organizational structures and manage multiple deals.
External Contractor - Mentor role for Data Streaming track
Company: Udacity
Location: USA
Posted Nov 20, 2025
The text is a job description for a mentor position at Udacity. Mentors provide technical support to learners in their Nanodegree journey. They must have at least 7 years of industry experience or a master's degree in the relevant field, with expert proficiency in Apache Kafka and the Kafka ecosystem. Mentors are required to provide technical support, host weekly live virtual sessions, and redirect learners to appropriate support channels.
Account Executive - Federal
Company: Figma
Location: USA
Posted Nov 20, 2025
This job description highlights a role driving sales for Figma's Federal clients, offering career growth, networking opportunities, and a competitive salary package. The position emphasizes relationship-building, strategic account planning, and collaboration with cross-functional teams, while showcasing Figma's benefits including equity, health benefits, and performance incentives.