Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Actuary - Homeowners Countrywide Indications

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 20, 2025

The role is part of the Homeowners Countrywide CW Indications team within US Retail Markets. The key responsibility is to produce accurate Homeowners internal indications on a quarterly basis. The role requires close collaboration with analytical teams and the ability to communicate the go-forward strategy. It offers opportunities to problem solve, develop line of business expertise, and influence the broader organization.

Senior Account Manager

Company: EVERSANA

Location: USA

Posted Nov 20, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They are looking for a Senior Account Manager with marketing and advertising expertise, strong client relations skills, and the ability to manage projects successfully.

Inside Sales Representative (Call Center)

Company: Levo Naturals

Location: USA

Posted Nov 20, 2025

This role offers growth opportunities, competitive bonuses, and collaboration with teams to drive sales and expand distribution. The position emphasizes ownership of pipelines, relationship building, and performance-based rewards with no income limits.

Tech Lead - Storypilot

Company: Storyteller

Location: Hungary

Posted Nov 20, 2025

This job posting highlights a high-growth SaaS company seeking a technical leader to drive innovation in a remote work environment. The role involves building scalable systems, collaborating with cross-functional teams, and leveraging AI to enhance content platforms for global sports brands. The company emphasizes autonomy, ownership, and continuous learning.

Cash Applications Intern

Company: Fortive

Location: Brazil

Posted Nov 20, 2025

The job description outlines the responsibilities and requirements for a Cash Applications Intern position. The role involves accurately applying payments, reconciling bank statements, collaborating with teams, and supporting audits. The ideal candidate should be enrolled in or have recently completed a relevant degree, possess strong attention to detail, and have proficiency in Microsoft Excel and other Office tools.

Tech Lead - Storyteller Core Platform

Company: Storyteller

Location: Bulgaria

Posted Nov 20, 2025

This job description highlights a leadership role in a fast-growing SaaS company focused on building scalable systems for global sports brands. The position emphasizes technical leadership, problem-solving, and collaboration, with opportunities to work on cutting-edge technologies and AI. The company values capability and trajectory over checklists, offering a structured recruitment process with remote steps and a focus on practical, measurable outcomes.

Cyber Security Manager - AI Enablement and Delivery

Company: Blackbaud

Location: USA

Posted Nov 20, 2025

Blackbaud is seeking an experienced AI Enablement and Delivery Cyber Manager to lead a team in securing AI solutions and ensuring compliance with industry standards. The role involves partnering with technology teams, providing guidance on AI security, leading a global team, and driving the adoption of AI and automation technologies to enhance cyber capabilities.

NetSuite Technical Consultant

Company: Fortive

Location: USA

Posted Nov 20, 2025

The text describes a NetSuite Administration and Customization role requiring hands-on experience as a NetSuite Technical Consultant, Administrator, or Developer. The role involves managing user roles, access controls, system performance, and release upgrades. The candidate should have experience with SuiteBuilder, SuiteFlow, custom records, fields, forms, reports, dashboards, and workflows. The role also requires providing administrative and functional support for core finance modules and contributing to the strategic NetSuite roadmap.

Market Development Executive - Consulting Services

Company: Insight

Location: USA

Posted Nov 20, 2025

The job posting is for a Senior Market Development Executive role at a Fortune 500 Solutions Integrator. The role involves identifying new opportunities within existing clients, introducing customized data solutions, and managing the sales process. The company values people and technology, and offers benefits such as remote work and a focus on diversity.

Market Development Executive III

Company: Insight

Location: USA

Posted Nov 20, 2025

This job posting highlights a Market Development Executive role with remote work flexibility, global opportunities, and a strong company reputation. It emphasizes career growth, competitive benefits, and a people-first culture with values like Hunger, Heart, and Harmony.

Senior Water Mitigation Specialist

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 20, 2025

The job description is for a Senior Restoration Property Specialist role that can be fulfilled remotely. The role involves managing, investigating, and coordinating EMS activities, writing complex water damage mitigation estimates, collaborating with stakeholders, ensuring resolution of escalations, reviewing invoices, and conducting reviews to ensure appropriate documentation is secured from vendors. The ideal candidate should have a solid background in insurance claims and water mitigation, strong communication, organizational, and negotiation skills, and 3-5 years of prior work experience in insurance and/or dealing with residential property restoration.

Machine Learning Scientist (L4) - Content & Studio

Company: Netflix

Location: USA

Posted Nov 20, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Studio Media Algorithms team is at the forefront of innovation, enhancing and supporting the vision of creators. The company is seeking early-career talent with experience in generative and reconstructive image and video models to improve video content quality.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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