Excellent Customer Experience Jobs
1,761,942 open positions · Updated daily
Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.
Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.
Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.
Content Lead and Producer (Swedish Speaker)
Company: Raketech Group Limited
Location: Malta
Posted Dec 18, 2025
This job posting seeks a passionate Content Lead to drive growth and innovation in iGaming, emphasizing high-quality content creation and cross-team collaboration. The role involves managing editorial workflows, producing multimedia content, and optimizing SEO while maintaining tonal consistency across platforms.
Product & Research Communications
Company: Runway
Location: North America
Posted Dec 18, 2025
This job description outlines a communications role focused on AI research and content creation, requiring experience in media relations and storytelling. It details responsibilities like crafting narratives, managing speaking opportunities, and collaborating across teams, while also mentioning salary ranges and diversity initiatives.
Senior Backend Engineer
Company: Apollo.io
Location: India
Posted Dec 18, 2025
This job description highlights opportunities to work on cross-functional teams, contribute to technology architecture, and grow in a collaborative environment. It emphasizes mentorship, innovation, and quality-focused development with a modern tech stack.
Senior Strategy & Operations Program Manager
Company: Dropbox
Location: USA
Posted Dec 18, 2025
This job description outlines a Senior Strategy & Operations Program Manager role at Dropbox, focusing on driving operational excellence through cross-functional collaboration. The position requires translating strategic vision into actionable plans, managing operating cadences, and leading initiatives across product, engineering, and executive teams. Key qualifications include extensive program management experience, data-driven decision making, and expertise in scaling operational systems for high-growth environments.
Concierge - Call Center
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 18, 2025
This job posting describes a Concierge role for American Specialty Health Incorporated, focusing on coordinating Virtual Physical and Occupational Therapy services. The position requires remote work with specific technical requirements, including stable internet connectivity. Responsibilities include member support, appointment scheduling, and maintaining confidentiality. The company emphasizes equal opportunity employment and outlines qualifications and competencies for the role.
Staff User Researcher
Company: Mozilla
Location: USA
Posted Dec 18, 2025
Mozilla's mission to build an open and free internet for all is highlighted through their work in AI, security, and user research. The job posting emphasizes collaboration, innovation, and commitment to diversity, with competitive benefits and a focus on impactful, user-centered strategies.
Staff Backend Engineer - New Products
Company: Kalepa
Location: USA
Posted Dec 18, 2025
This job description outlines a senior software engineering role with a competitive salary range of $200k-$235k USD. The position involves developing new product capabilities, iterating rapidly, and influencing AI-driven industry transformation. Requirements include 8+ years of experience, strong technical skills in Python and cloud technologies, and a proactive mindset. Benefits include equity options, significant PTO, global team collaboration, and career growth opportunities.
Senior Frontend Engineer - AI Engineering: Duo Chat
Company: GitLab
Location: North America,Latin America,EMEA
Posted Dec 18, 2025
This job description outlines a Senior Frontend Engineer role focused on developing AI capabilities for GitLab Duo Chat, collaborating across teams, and improving AI integration, testing, and performance in a remote, agile environment.
Strategic Account Executive
Company: GitLab
Location: Israel
Posted Dec 18, 2025
This job description outlines a Strategic Account Executive role focused on managing enterprise accounts, solving business problems, and driving growth through collaboration with cross-functional teams. It emphasizes opportunities for account expansion, strategic partnerships, and long-term customer success.
Staff User Researcher
Company: Mozilla
Location: UK,Canada
Posted Dec 18, 2025
Mozilla's job posting highlights a user research role with responsibilities in strategic research and collaboration, offering competitive benefits and a commitment to diversity and innovation.
Account Executive - Direct Mail (Nonprofit)
Company: MissionWired
Location: USA
Posted Dec 18, 2025
MissionWired helps nonprofits create impactful fundraising strategies, achieving over $45 billion in donations. They prioritize social change, diversity, and innovative campaigns while offering competitive benefits and remote work opportunities for Account Executives.
Full-Stack Software Engineer - Product Team
Company: Canopy Connect
Location: USA
Posted Dec 18, 2025
This job posting highlights opportunities to join a growing Product Team as a FullStack Software Engineer, focusing on enhancing user experiences, building integrations, and revamping customer dashboards. The role emphasizes collaboration, ownership, and professional growth, with a competitive salary range for qualified candidates.