Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior Sales Specialist - AI

Company: Blackbaud

Location: USA

Posted Dec 18, 2025

Blackbaud seeks a Senior Sales Specialist AI to drive AI adoption in the social good sector. The role involves sales enablement, customer discovery, and product expertise. Benefits include remote work, competitive salary, and comprehensive benefits.

Games Product Manager - Mainstream

Company: Netflix

Location: USA

Posted Dec 18, 2025

This text describes Netflix's global entertainment services with 300 million members and a job opening for a Games Product Manager. It outlines responsibilities, requirements, and benefits including competitive compensation and comprehensive employee perks.

Epidemiology Data Scientist

Company: Guidehouse

Location: USA

Posted Dec 18, 2025

This job posting describes a Data Science Consulting role with responsibilities involving quantitative analysis, machine learning, and collaboration with public health experts. It outlines requirements for advanced degrees and technical skills, along with a competitive salary range and comprehensive benefits package.

Account Manager - Digital Asset Solutions

Company: AlphaPoint

Location: USA

Posted Dec 18, 2025

AlphaPoint, a digital asset exchange company, seeks an Account Manager with crypto experience. Responsibilities include client management, product updates, and process development. Benefits include competitive salary and flexible work conditions.

Lead Web Engineer

Company: Green Dot Corporation

Location: USA

Posted Dec 18, 2025

Green Dot is seeking a Lead Web Engineer to develop scalable web applications using Azure and cloud-native technologies. The role emphasizes remote work flexibility, technical leadership, and collaboration with cross-functional teams. The position offers a competitive salary range and inclusive hiring practices.

Lead ETL Engineer_Datawarehouse

Company: Green Dot Corporation

Location: USA

Posted Dec 18, 2025

This job description highlights a Lead Data Warehouse Developer role at Green Dot with competitive compensation, remote work flexibility, and opportunities for technical leadership. The position emphasizes cloud-based data solutions, ETL development, and collaboration on large-scale projects. Green Dot promotes an inclusive hiring process and values diversity in its workforce.

Sr. Network Engineer

Company: Green Dot Corporation

Location: USA

Posted Dec 18, 2025

Green Dot seeks a Senior Network Engineer with expertise in cloud and on-prem infrastructure. The role offers a competitive salary range and remote work flexibility. The company emphasizes inclusivity and equal opportunity.

Lead Product Manager

Company: Green Dot Corporation

Location: USA

Posted Dec 18, 2025

This job posting highlights a product management role at Green Dot with responsibilities including partner product development, lifecycle management, and cross-functional collaboration. The position offers a competitive salary range and emphasizes remote work flexibility, company culture, and opportunities for growth.

Operations Specialist

Company: First Advantage

Location: Philippines

Posted Dec 18, 2025

The Operations Specialist role involves verifying candidate details, maintaining relationships with HR and education contacts, and ensuring accuracy in verification processes. Qualifications include computer skills, communication abilities, and flexibility. The position emphasizes confidentiality, attention to detail, and equal opportunity practices.

Senior Infrastructure Engineer

Company: BlueVoyant

Location: USA

Posted Dec 18, 2025

This job posting seeks a Senior Infrastructure Engineer with expertise in multicloud environments to design, implement, and maintain scalable infrastructure solutions. The role involves collaboration across teams, automation of tasks, and adherence to agile practices. BlueVoyant emphasizes cybersecurity, cloud optimization, and compliance with U.S. citizenship requirements.

Associate Software QA Specialist / Software QA Specialist

Company: First Advantage

Location: India

Posted Dec 18, 2025

First Advantage offers rewarding careers in inclusive tech environments, emphasizing innovation, accessibility, and comprehensive employee benefits. They seek experienced professionals to join dynamic teams and contribute to impactful solutions.

Supervisor - Physician Coding Operations

Company: Guidehouse

Location: USA

Posted Dec 18, 2025

This job posting describes a remote supervisory role in physician coding with responsibilities including team oversight and client satisfaction. It outlines requirements like CPC certification and experience, along with benefits such as competitive compensation, flexible benefits, and professional development opportunities. The company emphasizes diversity and inclusion while cautioning against fraudulent recruitment practices.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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