Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Claims Team Lead - Auto/Property

Company: Reserv

Location: USA

Posted Dec 18, 2025

Reserv is an insurtech company leveraging AI and automation to revolutionize claims processes, seeking a motivated Team Lead with leadership and tech expertise. The role offers competitive benefits, remote work flexibility, and opportunities to drive innovation in insurance technology.

Senior Fullstack Product Software Engineer - DocSend

Company: Dropbox

Location: Canada

Posted Dec 18, 2025

This job description highlights a Senior FullStack Product Engineer role at Dropbox DocSend, emphasizing opportunities to shape secure document management solutions, lead impactful projects, and contribute to high-growth initiatives. Responsibilities include cross-functional collaboration, quality standards, and oncall rotations, with requirements focusing on expertise in Ruby on Rails, React, and large-scale web development.

Senior Manager - Revenue Enablement

Company: Myriad360

Location: USA

Posted Dec 18, 2025

This job description outlines a Senior Manager of Revenue Enablement role requiring expertise in operationalizing training programs, cross-functional collaboration, and onboarding initiatives. The position emphasizes operational excellence, continuous improvement, and alignment with sales processes, while highlighting company values and benefits.

AI Architect

Company: Guidehouse

Location: USA

Posted Dec 18, 2025

This job posting seeks a Data Engineering and AI Architecture Consultant with expertise in scalable AI solutions and cloud platforms. The role requires 8+ years of experience in AI/ML and data analytics, with a focus on cloud-native technologies. The position offers competitive compensation ($1.3M-$2.16M), comprehensive benefits including medical insurance, retirement plans, and professional development opportunities. It emphasizes technical leadership, cross-functional collaboration, and compliance with AI governance standards.

Technical Product Manager (AI-driven oncology platform)

Company: Massive Bio, Inc.

Location: USA

Posted Dec 18, 2025

Massive Bio and DUO are innovative healthtech solutions focused on improving cancer patient care through AI-driven platforms. The role of a Technical Product Manager involves leading product strategy, technical ownership, and delivery while integrating with enterprise systems. The text emphasizes measurable impact, compliance, and scalable deployments in oncology portfolios.

Senior Program Director - TTP

Company: Movement Strategy

Location: USA

Posted Dec 18, 2025

This job posting highlights a Senior Program Director role with remote flexibility, competitive pay, and a focus on collaboration and innovation. The company emphasizes diversity, professional growth, and a supportive work environment with benefits like health coverage, retirement plans, and remote work flexibility.

Litigation Claims Examiner - Rideshare

Company: Reserv

Location: USA

Posted Dec 18, 2025

Reserv is an insurtech company leveraging AI and automation to revolutionize claims processes, seeking a Rideshare Bodily Injury Litigation Resolution Specialist with expertise in managing litigated cases. The role emphasizes collaboration with teams, technology integration, and resolving claims efficiently. The job description highlights competitive benefits like health insurance, remote work flexibility, and professional development opportunities, portraying an innovative and supportive work environment.

Senior Product Marketing Manager

Company: CareMessage

Location: USA

Posted Dec 18, 2025

CareMessage, a nonprofit focused on health equity, seeks a Senior Product Marketing Manager to advance their mission. The role involves shaping product messaging and collaborating across teams to drive adoption and impact.

Senior Infrastructure Software Engineer - Dash

Company: Dropbox

Location: USA

Posted Dec 18, 2025

This job description highlights a Senior Software Engineer role at Dropbox focused on designing core systems for AI-driven agent platforms. Responsibilities include building orchestration systems, real-time execution frameworks, and evaluation platforms. The role emphasizes collaboration with AI teams and shaping Dropbox's AI infrastructure. Compensation ranges are provided for different US zones.

Enablement Technical Lead

Company: Consensys

Location: USA

Posted Dec 18, 2025

Consensys is a leading blockchain and web3 software company pioneering innovation in the ecosystem. They offer tools like MetaMask and Linea, focusing on making decentralized web accessible. The job opportunities emphasize collaboration, technical expertise, and impactful projects within a dynamic team environment.

Growth Product Manager

Company: Kodify

Location: Spain

Posted Dec 18, 2025

Kodify is seeking a data-driven Growth Product Owner to lead growth initiatives across customer lifecycle stages, emphasizing experimentation, analytics, and cross-functional collaboration. The role requires expertise in conversion optimization, funnel analysis, and scalable growth systems, with competitive benefits including remote work flexibility and professional development opportunities.

Director - Sales Executive: CCaaS

Company: TTEC Digital

Location: UK

Posted Dec 18, 2025

TTEC Digital emphasizes creating exceptional customer experiences through digital transformation and CCaaS solutions. The company highlights its global partnerships, innovative technology, and commitment to employee empowerment, while seeking a Sales Director to drive revenue and deliver transformative outcomes for clients.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages