Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

The Customer Experience (CX) field is booming as companies shift to data‑driven, omnichannel strategies. In 2024, AI‑powered chatbots, predictive journey mapping, and real‑time sentiment analysis are driving demand for CX talent that can translate insights into seamless service. With 1791 openings, the sector is hiring across every seniority level, from support analysts to CX directors, all eager to shape the next generation of customer loyalty.

CX roles span a spectrum: a Customer Success Manager nurtures post‑sale relationships, a CX Analyst decodes NPS and CES data with tools like Tableau and Power BI, a CX Designer builds journey maps in Miro or Figma, and a Voice‑of‑Customer Lead aggregates feedback through Medallia and Zendesk. Onboarding Specialists and Support Leads coordinate cross‑functional teams to resolve escalations and improve first‑contact resolution.

Salary transparency is vital for CX professionals because it aligns compensation with skill sets such as Salesforce Admin, CCXP, or Six Sigma Green Belt. Knowing exact pay ranges—from $55k for entry‑level analysts to $200k for CX leaders—empowers candidates to negotiate confidently, assess growth opportunities, and mitigate pay gaps that can erode trust in the customer‑centric culture.

Manager, Mid-Market Sales

Company: Figma

Location: USA

Posted Nov 08, 2025

Figma is seeking a Manager Mid Market Sales to join their dynamic team. The role involves leading a team of Account Executives, participating in customer meetings, assisting in training and development, shaping sales processes, and interviewing and hiring new team members. The ideal candidate should have 7+ years of SaaS sales experience, 2+ years of management experience, and a proven track record of developing customer relationships and leading sales teams to meet and exceed goals.

Sr Banking & Payments Manager

Company: Kraken

Location: UK

Posted Nov 08, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products for traders, institutions, and newcomers, and are committed to industry-leading security, education, and client support. The Senior Manager Banking & Payments role leads global banking relationships to support Kraken's growth and product launches.

Account Executive (Enterprise)

Company: EDB

Location: Singapore

Posted Nov 08, 2025

The text describes a senior sales role focused on driving growth in the Taiwan market through enterprise account management, strategic partnerships, and high-touch sales execution. It outlines responsibilities including revenue targets, customer relationship management, and collaboration with cross-functional teams, while emphasizing required skills in IT solutions and market expertise.

Senior Software Engineer - Engineering Workflow and CI

Company: Mozilla

Location: France

Posted Nov 08, 2025

Mozilla Corporation, a nonprofit-backed technology company, has been shaping the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

Staff Engineer- Developer Productivity

Company: Hightouch

Location: North America

Posted Nov 08, 2025

The role is for a developer productivity engineer to improve the monorepo and production path for over 50 engineers. The position offers high ownership, autonomy, and impact. The company values intellectual curiosity and motivation. The salary range is $180,000 to $320,000 USD per year.

Account Executive - GSI

Company: ScienceLogic

Location: UK

Posted Nov 08, 2025

ScienceLogic is a leader in IT operations management, providing modern IT operations with actionable insights to resolve and predict problems faster. The company is looking for a proven Account Executive with at least 2 years of experience in IT sales or solutions architecture to join their Global Systems Integrator sales organization. The role involves working with innovative GSIs to enable and support them in selling and delivering ScienceLogic's AI-infused hybrid IT service assurance solutions to end clients.

Specialist I - Partnership Support

Company: Grow Therapy

Location: USA

Posted Nov 08, 2025

The job posting is for a Specialist I Partnership Support role at Grow Therapy, a remote-friendly team. The position involves answering calls, chats, and emails from clinicians and clients, collaborating with other teams to solve issues, and working with RCM and Engineering teams to resolve bugs and billing issues. The ideal candidate should have experience in customer support, healthcare billing, and a consultative and empathetic attitude.

Account Executive (Enterprise)

Company: EDB

Location: Indonesia

Posted Nov 08, 2025

The role is an Account Executive for Enterprise Thailand and Vietnam, based in Singapore and Indonesia. The main responsibilities include driving growth and transformation of the Thailand and Vietnam market, developing and executing go-to-market strategies, building relationships, and achieving sales targets. The ideal candidate should have 8+ years of experience in high-touch sales of IT solutions, proven success in managing enterprise accounts, and strong collaboration skills.

Senior Sofware Engineer (Localization)

Company: Mozilla

Location: Germany

Posted Nov 08, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The Mozilla Corporation is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

Senior Software Engineer - Engineering Workflow and CI

Company: Mozilla

Location: Sweden

Posted Nov 08, 2025

Mozilla Corporation, a nonprofit-backed technology company, has been shaping the internet for the better over the last 25 years. With a focus on diverse areas including AI, social media, and security, Mozilla aims to make the internet better for people while never losing sight of its core mission. The company values diversity, equity, inclusion, and belonging, and offers generous benefits to its employees.

Senior Sofware Engineer (Localization)

Company: Mozilla

Location: Spain

Posted Nov 08, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The Mozilla Corporation is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

Junior Customer Success Manager (API) with German

Company: Vonage

Location: Poland

Posted Nov 08, 2025

Vonage API is a global leader in Communications Platform as a Service (CPaaS) that enables businesses to integrate messaging, voice, video, and authentication capabilities into their applications. The company is seeking a Customer Success Manager (CSM) to build and maintain strong relationships with customers, understand their goals, develop success plans, align API solutions to drive business value, monitor usage patterns, identify opportunities for expansion, provide best practices to maximize API adoption, act as the voice of the customer within Vonage, collaborate with support, product, and engineering teams to address challenges and improve the customer experience, identify upsell and cross-sell opportunities to drive revenue growth and customer retention, provide ongoing education and resources to ensure customers are leveraging the full potential of Vonage API solutions, and collect and relay customer feedback to internal teams to influence product improvements and roadmap priorities.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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