Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

GCX PMO Project Manager

Company: eBay

Location: Austin, TX

Posted Aug 21, 2025

Project Management certification (PMP, CAPM, Agile, etc.) is a plus. We’re looking for someone who embraces innovation—especially in using AI tools and creative…

Graphic Design Specialist

Company: EBQ

Location: Austin, TX

Posted Aug 21, 2025

Bachelor’s Degree in Graphic Design, Fine Arts, or a similar field. Develop visual designs that effectively communicate product function and brand identity, web…

Security Officer

Company: Houston Methodist Cypress Hospital

Location: Cypress, TX

Posted Aug 21, 2025

Security Officer state license: Security Officer Non-Commissioned, submission of application within 14 days of hire date, and obtained within one year of…

Plumber

Company: Aerotek

Location: Austin, TX

Posted Aug 21, 2025

Proficiency in plumbing, service plumbing, pipe fitting, and fabrication. Work with chilled water systems and carbon steel. Short and long-term disability.

Electrician Apprentice

Company: Apprentice electrician

Location: Irving, TX

Posted Aug 21, 2025

This role is ideal for individuals looking to gain hands-on experience in the electrical field while working under the guidance of experienced electricians.

Data Scientist I/ II/ Sr

Company: Boardwalk Pipelines

Location: Houston, TX

Posted Aug 21, 2025

The ideal candidate combines strong analytical skills with deep technical expertise in cloud-based data science tools, particularly within the Amazon Web…

Registered Nurse - FT - Nights - Newborn Nursery (Admissions)

Company: Methodist Health System

Location: Richardson, TX

Posted Aug 21, 2025

Current license to practice professional nursing in Texas. Provides direct and indirect patient care using the nursing process (assessment, planning,…

Skilled Construction Laborer

Company: SAC Commercial Construction

Location: Houston, TX

Posted Aug 21, 2025

A valid driver’s license may be required depending on job location and duties. Operate hand tools and power tools safely and effectively.

AI/Data Engineer – Software Supply Chain Security

Company: Oteemo, Inc

Location: San Antonio, TX

Posted Aug 21, 2025

Proficiency with AI/ML or data science tools (Python, Pandas, or similar). Drive: Passion and energy to implement quality technical solutions.

Graphic Designer II

Company: Nabors Industries

Location: Houston, TX

Posted Aug 21, 2025

Write, edit, and develop engaging content for various platforms including websites, digital ads, email campaigns, social media, newsletters, external marketing…

Welder/Fabricator/Fitter

Company: iLink Business Management, Inc.

Location: Lewisville, TX

Posted Aug 21, 2025

The ideal candidate will be responsible for for setting up, positioning, aligning, fitting, and welding parts for the formation of sub-units or complete units…

Cashier/Party Host/Court Monitor

Company: Altitude Trampoline Park

Location: Round Rock, TX

Posted Aug 21, 2025

Party Host are responsible for welcoming and creating the party experience for guests. Assists and supports front desk staff on all birthday related questions/…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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