Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Maternity & Breastfeeding Store Seeks Caring Sales Associate

Company: Special Addition Maternity & Nursing Boutique

Location: Austin, TX

Posted Aug 20, 2025

*A strong communicator:* You can engage with customers, answer questions, and offer valuable insights. *Friendly and approachable: *you create a welcoming and…

Install Tech - Water Filtration Plumbing ( Austin )

Company: PurAgain Water

Location: Austin, TX

Posted Aug 20, 2025

Own a reliable truck or van and have tools for the job. Perform professional installation of water filtration systems in customer homes.

Flex Security Officers- All Shifts-Dallas

Company: United Protective Services

Location: Dallas, TX

Posted Aug 20, 2025

Engage with and understand our clients, including discovering and responding to client needs through clear and pleasant communication.

Executive Chef

Company: The Statler

Location: Dallas, TX

Posted Aug 20, 2025

Bachelor’s degree in Culinary Arts or a related field; or equivalent experience in culinary management. Ensure all kitchen operations align with the hotel’s…

Senior Software Engineer, Back End (Cloud Operations Resilience Engineering)

Company: Capital One

Location: Plano, TX

Posted Aug 20, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Data Analyst - Healthcare Exp. preferred (Willowbrook)

Company: Houston Methodist Willowbrook Hospital

Location: Houston, TX

Posted Aug 20, 2025

Bachelor's degree in computer science, engineering, math, physics or related field. Assists with design and implementation of processes to ensure accurate data…

Carpenter II

Company: Zachry Group

Location: Baytown, TX

Posted Aug 20, 2025

Constructs, erects, installs, and repairs structures and fixtures of wood, plywood using hand tools and power tools. Must have Journeyman Carpenter tools.

Customer Care Representative

Company: Star Communications LLC.

Location: Dallas, TX

Posted Aug 20, 2025

Provide clear, helpful answers while maintaining a friendly and respectful tone. Troubleshoot product or service issues and ensure a smooth resolution.

Field Marketing Representative (Contractor) – Local Business Outreach

Company: Expert Computer Solutions

Location: Houston, TX

Posted Aug 20, 2025

Personally hand ECS marketing packages (provided to you) to a person at each business (preferably the decision-maker or front desk staff.).

Business Analyst

Company: Tetra Tech

Location: Houston, TX

Posted Aug 20, 2025

Research and reconcile federal and state grants, cost data, audits, and other data sets that support the business unit.

Client Service Representative

Company: Star Communications LLC.

Location: Austin, TX

Posted Aug 20, 2025

Comfortable using CRM and support tools (e.g. Salesforce, HubSpot, Zendesk). Provide clear updates, confirmations, and information on services or processes.

Unarmed Security Officer

Company: Inter-Con Security

Location: Austin, TX

Posted Aug 20, 2025

Post 4 duties shall include but not limited to: (1) greeting customers, employees, contractors, and visitors, (2)signing customers in and out in appropriate…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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