Excellent Customer Service Skills Jobs in Austin, TX

Positions 121,348 Updated daily

Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Security Guard

Company: ACV Auctions

Location: Houston, TX

Posted Aug 12, 2025

Generous paid time off options, including up to 15 vacation days per year (increasing with years of service), the greater of 3 paid sick days or in accordance…

Customer Service Agent

Company: UniFirst

Location: San Antonio, TX

Posted Aug 12, 2025

The majority of calls will be inbound, although some follow up will be outbound. As part of an experienced Customer Service Team, this position focuses on…

Project Manager

Company: Confidential

Location: San Antonio, TX

Posted Aug 12, 2025

Strong technical understanding of power systems and manufacturing operations. Collaborate with cross-functional teams to align schedules, technical requirements…

Business Sales Associate

Company: Ignite Acquisitions Inc.

Location: Dallas, TX

Posted Aug 12, 2025

Stay up-to-date with the latest services and sales strategies. Meet and exceed sales goals and metrics by staying connected to customers and following up on…

Senior Analyst, Internal Audit

Company: Macquarie Group Limited

Location: Houston, TX

Posted Aug 12, 2025

2 days of paid volunteer leave and donation matching. As an Internal Audit Senior Analyst, you will contribute to the assessments of the quality and…

Senior Software Engineer

Company: General Motors

Location: Austin, TX

Posted Aug 12, 2025

You will be responsible for requirement analysis, design, implementing and testing software solutions to solve some of the most advanced technical challenges…

Commercial Journeyman Plumber

Company: LPC Services

Location: Dallas-Fort Worth, TX

Posted Aug 12, 2025

Valid commercial driving license is preferred for transporting materials between job sites. Utilize power tools and hand tools effectively for installation and…

Sr. Network Administrator

Company: Y&L Consulting

Location: San Antonio, TX

Posted Aug 12, 2025

Self-motivated to stay current on technology advancements and innovation Interest in stretching his/her technical acumen into networking, service desk, cloud,…

Carpenter / Handyman Needed

Company: Handy Squad Home Services

Location: San Antonio, TX

Posted Aug 12, 2025

Current and valid driver’s license. Ability to perform minor electrical and plumbing. Own standard set of tools to perform all of the above trades.

Machine Operator (Garland)

Company: Novolex

Location: Dallas, TX

Posted Aug 12, 2025

Read & understand Production Order Packet (POP); prepare all machine components for production. New higher starting wages with competitive pay for skilled…

MTS 2, Software Engineer

Company: eBay

Location: Austin, TX

Posted Aug 12, 2025

Participate in technical design and implementation to support company’s business and technical initiatives. Responsible for software design, user documentation,…

Armed Guard II

Company: Defense Consulting Services

Location: San Antonio, TX

Posted Aug 12, 2025

Respond appropriately to routine requests and inquiries related to physical security/entry control policy and processes. Notify/coordinate with visitor POC.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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