Excellent Customer Service Skills Jobs in Austin, TX

Positions 121,348 Updated daily

Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Senior Generative AI Specialist

Company: NTT DATA

Location: Irving, TX

Posted Aug 12, 2025

Industry certification in Python or in the field of Data science. Provide technical leadership and oversight to developers engaged in Python, model integration…

Communications Manager - Arts

Company: University of Houston

Location: Houston, TX

Posted Aug 12, 2025

Bachelor's degree in Communications, Public Relations, Journalism, English, Marketing or related field. Develop and manage compelling content across web, print,…

Assistant Marketing Manager

Company: Travel + Leisure Co.

Location: San Antonio, TX

Posted Aug 12, 2025

Ability to recruit, train and develop employees. Maintain total site marketing penetration standards set by management. High School Diploma, GED, or equivalent.

Director of Accounting-Controller

Company: Confidential

Location: Round Rock, TX

Posted Aug 12, 2025

We are looking for a proactive, results-oriented professional with a blend of technical expertise, leadership ability, and client-focused skills.

Chiller Technician

Company: Critical Rental Solutions

Location: Dallas, TX

Posted Aug 12, 2025

Troubleshoot and repair all electrical and mechanical components of HVAC equipment. Must be able to diagnose, troubleshoot, and repair commercial / industrial…

Enforcement Clinical Consultant

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Aug 12, 2025

Applies analytical and critical thinking skills using the Issue, Rule, Application and Conclusion (IRAC) method in the review of state certification violations…

Security Officer IV

Company: Texas Health and Human Services Commission

Location: San Antonio, TX

Posted Aug 12, 2025

Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure.

Project Manager - Healthcare

Company: Cloud Space LLC

Location: Dallas, TX

Posted Aug 12, 2025

Collaborate with engineering, design, UX, and product teams to define project scope, timelines, and budgets. Identify and mitigate project risks proactively.

Fleet & Financial Data Consultant

Company: Caterpillar

Location: Irving, TX

Posted Aug 12, 2025

The role will support the Rental Strategy through management of rental fleet reporting process, provide timely and accurate data analysis for our Field and…

Registered Nurse - Crisis

Company: Integral Care

Location: Austin, TX

Posted Aug 12, 2025

Current and valid driver's license and a clean driving record. This position calls for strong communication skills and ability to collaborate with a team and…

Customer Service Representative

Company: Half Price Books

Location: Dallas, TX

Posted Aug 12, 2025

Perks also include an employee discount on almost all of the already low-priced merchandise available in Half Price Books stores.

Marketing Manager

Company: CasaBella Furniture

Location: San Antonio, TX

Posted Aug 12, 2025

Expertise in digital marketing strategies including performance marketing, multichannel approaches, and analytics tools such as Google AdWords.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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