Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Project Manager, Learning Experience

Company: SailPoint

Location: Austin, TX

Posted Aug 12, 2025

Familiarity with curriculum development technologies and tools (i.e. LMS platforms), learning analytics, and training impact measurement.

Commercial HVAC Service Technician

Company: CaptiveAire

Location: Dallas, TX

Posted Aug 12, 2025

Company provided vehicle, tools, gas card, and uniform shirts. Ability to lift 50 pounds independently and use power and hand tools. $4,000 SIGN-ON BONUS!!!

Business Analyst 2 - Hybrid

Company: Atlantis IT Group

Location: Austin, TX

Posted Aug 12, 2025

4 Required In the field or related technology field as senior level Business Analyst. 3 Required Working knowledge of Agile project management methology/…

HVAC/R Engineer

Company: Smart Care Solutions

Location: Houston, TX

Posted Aug 12, 2025

Professional Engineer (P.E.) certification strongly preferred, or actively pursuing certification. Bachelor’s degree in Mechanical Engineering, Chemical…

Commercial HVAC Service Technician

Company: CaptiveAire

Location: Houston, TX

Posted Aug 12, 2025

Company provided vehicle, tools, gas card, and uniform shirts. Ability to lift 50 pounds independently and use power and hand tools. $4,000 Sign-on bonus!!!

CARPENTER***PAID WEEKLY***OPTIONAL OVERTIME***

Company: Bakers Integrity Restoration and Construction

Location: San Antonio, TX

Posted Aug 12, 2025

Utilize hand tools and power tools for various carpentry tasks including caulking and metal stud framing. The ideal candidate will have a strong background in…

Experienced General Laborer

Company: Fielders Sports & Co

Location: Dallas-Fort Worth, TX

Posted Aug 12, 2025

The ideal candidate will possess strong mechanical knowledge and experience with plumbing, electrical, machine operating, metal fabricating etc.

Associate Business Analyst (ALDP)

Company: Peak6

Location: Austin, TX

Posted Aug 12, 2025

The Associate Business Analyst will interact with the company’s leaders by driving analysis, projects, and specific tasks relevant to their department.

Security Manager/Trainer

Company: Chameleon Associates

Location: Dallas-Fort Worth, TX

Posted Aug 12, 2025

Conduct training on threat-oriented security, access control, security questioning, surveillance detection and more. Very responsible and diligent attitude.

Parts Driver

Company: Performance Truck

Location: Buda, TX

Posted Aug 12, 2025

Must have and maintain a valid current state driver’s license and have a good driving record over the past 3 years. High school diploma or GED.

Client Support Associate

Company: Confidential

Location: Dallas, TX

Posted Aug 12, 2025

Act as a subject matter expert, collaborating with other entry-level Client Service team members to cultivate a professional and productive work environment.

Commissioned Security Officer

Company: P4 Secure Solutions Inc

Location: Houston, TX

Posted Aug 12, 2025

The officer will patrol interior and exterior of business to prevent any crime. Officer must be attentive and provide excellent customer service to patrons…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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