Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Assistant Project Manager - Light Industrial

Company: Michael Page

Location: Chicago, IL

Posted Oct 01, 2025

Review project implementation and gather data on project execution. Technical background with understanding of building engineering and commercial projects;…

HVAC Service Technician and Installer

Company: AllStar Heating & Cooling Corp.

Location: Carol Stream, IL

Posted Oct 01, 2025

EPA certification required, NATE certification a plus. 5+ years minimum field experience with residential HVAC service and installation (not including school).

Chef Manager

Company: Belmont Village Oak Park

Location: Oak Park, IL

Posted Oct 01, 2025

You will select, train and grow culinary talent within our state-of-the-art kitchen and develop lasting relationships with residents and guests in our…

Project Manager - Owners Rep

Company: CDO Group, Inc

Location: Oak Park, IL

Posted Oct 01, 2025

The primary role of a Project Manager is to carefully plan each phase of the project, create benchmarks and KPIs to ensure awareness, distribute resources to…

School Registered Nurse (RN)

Company: Healthpro Heritage, LLC

Location: Chicago, IL

Posted Oct 01, 2025

Nursing license in the state of residence/state of placement. Must hold a current license to practice in the state of IL.

Assistant Project Manager - Corporate Interiors

Company: Michael Page

Location: Chicago, IL

Posted Oct 01, 2025

Bachelor's degree in Construction Management, Engineering, Architecture, or related field. Exposure to high-profile projects and clients.

Assistant Project Manager - Affordable Housing Construction

Company: Michael Page

Location: Chicago, IL

Posted Oct 01, 2025

Proficiency in Microsoft Office and project management tools. Monitor project progress and report updates. Prepare invoices, estimates, and meeting schedules.

Principal Data Scientist, Quantitative Analysis and Strategy

Company: BMO Financial

Location: Chicago, IL

Posted Oct 01, 2025

Investigates additional technologies and tools for developing innovative data solutions for business stakeholders. 5+ years of data science experience.

Tax Accountant - 2+ Yrs Paid Tax Experience Required

Company: Intuit

Location: Chicago, IL

Posted Sep 30, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Senior Analyst, Data & Analytics

Company: BMO Financial

Location: Chicago, IL

Posted Oct 01, 2025

A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Project Manager - Luxury Residential

Company: Michael Page

Location: Chicago, IL

Posted Oct 01, 2025

Bachelor's degree in Construction Management or related field preferred. Ensure quality control and compliance with design specifications and building codes.

Project Manager - Remote - Big Box

Company: Michael Page

Location: Chicago, IL

Posted Oct 01, 2025

Coordinate with stakeholders, contractors, and team members to ensure project objectives are met. Familiarity with project management tools and software.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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