Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

General Janitor Cleaner

Company: GDI Services Inc US

Location: Glenview, IL

Posted Sep 30, 2025

Must be able to listen to customer requests and follow supervisor instructions. Cleaning of a food manufacturing facility.

Environmental Services Technician II - Evenings

Company: Endeavor Health

Location: Chicago, IL

Posted Sep 30, 2025

Performs daily and terminal cleaning, replenishes supplies and reports necessary repairs of all patient care and ancillary areas (including patient rooms,…

Investment Data Research Analyst

Company: Morningstar

Location: Chicago, IL

Posted Sep 30, 2025

Communicate data requests to data providers, including all necessary data templates and submission instructions and answering any questions.

Facilities Maintenance Technician(WELDER)

Company: Central Transport

Location: Hillside, IL

Posted Sep 30, 2025

*Carpentry *– install floor tiles including ceramic and VCT, repair and hang metal/wood doors, masonry repairs, concrete repairs, drywall, and other trades.

Full Stack Software Developer

Company: Bois D'Arc International

Location: Downers Grove, IL

Posted Sep 30, 2025

The ideal candidate is proficient across the tech stack and capable of building secure, scalable, and user-friendly internal tools that improve business…

Heating, Ventilation, and Air Conditioning Technician

Company: Air Blue Heating & Cooling

Location: Wheeling, IL

Posted Sep 30, 2025

Occasional miscellaneous HVAC and mechanical equipment. Honest, dependable, and knowledgeable technician. EPA Certified (other licenses a plus).

Fabricator / Welder

Company: JX Truck Center

Location: Elmhurst, IL

Posted Sep 30, 2025

A valid driver's license with a 3 year history required. Ability to read and interpret blueprints or technical drawings. Medical - PPO and HDHP options.

Machine Operator I - 2nd Shift

Company: Ferrara Candy Company, Inc.

Location: Forest Park, IL

Posted Sep 30, 2025

Loads trays / boards on truck to be sent to the polishing room. Ability to operate and troubleshoot problems with all necessary process equipment.

Customer Service Representative/Check in

Company: Temco Logistics

Location: Northlake, IL

Posted Sep 30, 2025

Answer phone calls and respond to emails promptly, addressing customer questions, concerns, and requests. Ensure customers are satisfied with their delivery and…

Pre-Sales Engineer III

Company: Proven Business Systems LLC

Location: Tinley Park, IL

Posted Sep 30, 2025

Valid driver’s license and reliable form. Partner with sales and leadership teams to design, refine, and continuously improve assessment methodologies, driving…

Entry Level Business Analyst

Company: Simpalm

Location: Chicago, IL

Posted Sep 29, 2025

Applicants from non-IT and non-computer science background, having good communication and analytical skills can also apply. Excellent verbal and written skills.

Prevailing Wage & Apprenticeship, Junior Project Manager

Company: Baker Tilly Advisory Group, LP

Location: Chicago, IL

Posted Sep 30, 2025

A Bachelor's degree within business, finance, accounting, supply chain, engineering, construction management OR experience in lieu of a degree accepted.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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