Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Landscape Construction Laborer

Company: Premier Landscape Contractors Inc

Location: Lemont, IL

Posted Oct 01, 2025

Safely operate powered tools/equipment. Extended periods of walking outside for duration of shift. Premier Service offers the most competitive compensation…

Senior Data Scientist

Company: Vizient, Inc.

Location: Chicago, IL

Posted Oct 01, 2025

5 years of combined experience to include all of the following areas: building SAS/Python based ETL Pipelines and Analytic Reports; reengineering collections…

Tool Room Machinist 1st shift)

Company: Klein Tools

Location: Elk Grove Village, IL

Posted Oct 01, 2025

Fits and assembles parts into complete assembly, using jigs, fixtures, surface plates, surface table, hand tools and power tools. Ability to weld is a plus.

Entry Level Customer Sales Associate

Company: Vici Marketing, Inc

Location: Darien, IL

Posted Oct 01, 2025

Attend in-person meetings and training sessions to learn sales processes, software tools, and client updates. Reliable transportation to retail locations within…

Event Sales Associate

Company: Vici Marketing, Inc

Location: Brookfield, IL

Posted Oct 01, 2025

Engage with customers face-to-face, answer questions, and provide product knowledge. Represent our clients at live retail events and promotional setups.

Client Services Representative

Company: PAYLOCITY CORPORATION

Location: Schaumburg, IL

Posted Oct 01, 2025

As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through…

Marketing Manager

Company: CodeHS

Location: Chicago, IL

Posted Oct 01, 2025

Experience working with design tools or collaborating with designers (Canva, Figma, or similar). As the Marketing Manager, you will own and drive a broad range…

Compensation Analyst Senior

Company: Endeavor Health

Location: Evanston, IL

Posted Oct 01, 2025

Education: Bachelor's Degree in Human Resources, Business Administration, Accounting, or other related field, required. Retirement Options with Company Match.

Business Analyst/Support Specialist

Company: Transervice Logistics, LLC

Location: Des Plaines, IL

Posted Oct 01, 2025

Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.

Transportation Account Analyst (Onsite; LTL exp. req. $70-80K)

Company: #twiceasnice Recruiting

Location: Chicago, IL

Posted Oct 01, 2025

Streamline existing reporting and develop additional metrics. Maintain a detailed analysis of data. LTL data analysis : 1 year (Required).

Customer Service Coordinator

Company: Northwestern Medicine

Location: Chicago, IL

Posted Oct 01, 2025

Politely and promptly answers and appropriately triages department telephone calls. Typical duties may include monitoring of daily operations, appointment…

Pharmacist

Company: RML Specialty Hospital

Location: Chicago, IL

Posted Oct 01, 2025

Remains current with developments in the field of pharmacy and ensures the enhancement of personal knowledge and skills by participating in seminars, in-…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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