Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Customer Support Specialist, Merchant Payments

Company: Uber

Location: Chicago, IL

Posted Sep 26, 2025

High flexibility - When the only constant is change, you're ready to roll with the punches while remaining customer-centric and driving resolutions.

Construction Project Manager

Company: Airoom

Location: Lincolnwood, IL

Posted Sep 26, 2025

PMP certification or equal preferred with 15+ years of industry experience including some residential construction and 10 years of experience in production…

Licensed Security Supervisor

Company: Andy Frain Services

Location: Wheaton, IL

Posted Sep 26, 2025

Req Benefits: - Comprehensive medical, dental, vision, and STD insurance - 401(k) plan for future savings - Generous paid time off to recharge - Competitive…

Jr. Accountant

Company: Trova Group

Location: Westmont, IL

Posted Sep 27, 2025

This role will support the department by processing and reconciling a variety of accounting documents, preparing reports, making deposits, and coding financial…

HVAC Lead Installer

Company: ARS-Rescue Rooter

Location: Chicago, IL

Posted Sep 27, 2025

Valid driver’s license with good driving record. EPA certification (or willingness to obtain). Disassemble and remove outdated HVAC systems, then install, start…

Experienced Commercial Construction Carpenter

Company: Tuscany Construction

Location: Lombard, IL

Posted Sep 26, 2025

Experience in *light-gauge metal framing, rough carpentry, drywall, doors/hardware, FRP/bath accessories/other trim carpentry, and acoustical ceiling…

Unarmed security Officer

Company: Titan Security Group

Location: Northfield, IL

Posted Sep 26, 2025

Control access for patrons, visitors, or vendors as required. Conduct extensive patrols (up to 10 miles per day) to guard against theft and ensure safety.

Weekend Surveillance Security - Daily Pay

Company: GardaWorld Security Services U.S.

Location: Northbrook, IL

Posted Sep 26, 2025

Control access to secure areas and verify the identities of visitors. A comprehensive benefits package including medical, dental, and vision insurance plans, a…

Architect/Project Manager

Company: Globetrotters Engineering Corporation

Location: Chicago, IL

Posted Sep 26, 2025

Prepare design and contract drawings using advanced design tools. In partnership with Project Director, manage a team in the design and construction…

Licensed Guard

Company: Andy Frain Services

Location: Wheaton, IL

Posted Sep 27, 2025

Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner. Inspection of security and fire exposures.

Associate Marketing Manager

Company: Molson Coors

Location: Chicago, IL

Posted Sep 26, 2025

You will think creatively to develop unique, engaging sell stories and brand and category solutions rooted in shopper insights to produce best in class…

Full Stack Web Developer

Company: American Academy of Sleep Medicine

Location: Darien, IL

Posted Sep 26, 2025

Ability to think creatively and develop innovative solutions. Competence in reading, analyzing, and interpreting technical and business documents.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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