Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Lead HVAC Installer

Company: AA Service Co. Heating, Cooling, and Plumbing

Location: Northbrook, IL

Posted Sep 24, 2025

*Fully Stocked Warehouse & Parts Runners:* We ensure you have the tools and support you need to excel, with a fully stocked warehouse and parts runners at your…

Staff Pharmacist (Hourly) - Sam's Club PT - Float

Company: Sam's Club

Location: Cicero, IL

Posted Sep 24, 2025

Pharmacy license (by job entry date). Serve our Customers and Members Makes decisions based reliable information balances short and long-term priorities and…

Armed Security Officer (Part-Time)

Company: St. Moritz Security Services

Location: Chicago, IL

Posted Sep 24, 2025

Valid driver’s license and clean driving record (if required for the post). Support customer service needs at front desks, loading docks, or other key locations…

Electronic Discovery Data Analyst

Company: Cook County Sheriff’s Office

Location: Chicago, IL

Posted Sep 24, 2025

Possession of a bachelor’s or higher degree, from an accredited college or university, in Computer Programming, Information Technology or a closely related…

Water and Fire Restoration/Mitigation: Project Manager

Company: Servpro of Morton Grove/ East Niles

Location: Niles, IL

Posted Sep 24, 2025

Water/Fire Restoration Project Management will consist of managing production jobs from the front end to billing, inclusive of communication with the homeowner…

Welder

Company: Illinois Marine Towing, Inc.

Location: Lemont, IL

Posted Sep 24, 2025

ABS certification is preferred but not required. Hold a valid Driver's License. The Welder is responsible for performing all aspects of welding on inland marine…

Executive Chef

Company: Ancho & Agave

Location: Lombard, IL

Posted Sep 24, 2025

Executive Chef responsibilities include but are not limited to creating exceptional culinary experiences for our guests, overseeing the daily operations of the…

Special Education Teacher (Type 10) – Student-Centered & Passionate Educators Wantedi

Company: HTD Day School

Location: Melrose Park, IL

Posted Sep 24, 2025

Conduct academic and social-emotional assessments to track progress. Reflect on and improve teaching strategies based on student outcomes.

Residential Service Plumber

Company: AA Service Co. Heating, Cooling, and Plumbing

Location: Northbrook, IL

Posted Sep 24, 2025

Cutting , assembling and installing pipes and tubes with attention to existing infrastructure (e.g. electrical wiring). Service Titan experience a plus!

Tube Mill Machine Operator- 2nd shift (3+ YEARS EXP REQUIRED)

Company: Upper Deck Staffing

Location: Elk Grove Village, IL

Posted Sep 24, 2025

Help prepare machinery and equipment for operation by setting up components, tools, and materials according to instructions provided by the machine operator or…

Advanced Analytics Engineer

Company: AAOS

Location: Rosemont, IL

Posted Sep 24, 2025

Bachelor’s degree in computer science, Data Science, Statistics, or related field; master’s degree preferred. Provide technical support and training to maximize…

Data QA

Company: Velvetech

Location: Chicago, IL

Posted Sep 24, 2025

GROWTH opportunities, skills and competencies improvement, and professional certification. For the web UI front-end development, we opt for React, or Angular,…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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