Excellent Customer Service Skills Jobs in Chicago, IL

Positions 77,360 Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Installer/plumber

Company: INSIDE OUT HOME SOLUTIONS LLC

Location: Downers Grove, IL

Posted Sep 25, 2025

Knowledge of plumbing systems; a plumbing license is a significant plus. Troubleshoot and resolve any issues that may arise during installation.

AI Engineer

Company: IFS

Location: Chicago, IL

Posted Sep 25, 2025

You will work across the stack—prompting, tools, retrieval, evaluation, guardrails, and backend services—collaborating closely with product, design, and data…

Graphic Designer

Company: The School of The Art Institute of Chicago

Location: Chicago, IL

Posted Sep 25, 2025

News and World Report, SAIC provides an interdisciplinary approach to art and design as well as world-class resources, including the Art Institute of Chicago…

Benefits Client Services Representative I

Company: PAYLOCITY CORPORATION

Location: Schaumburg, IL

Posted Sep 25, 2025

The Benefit Account Manager I plays a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships…

Manhattan QA Lead

Company: Deloitte

Location: Chicago, IL

Posted Sep 25, 2025

The ideal candidate will have hands-on experience with Manhattan Active WMS, strong technical skills API, WMS Interfaces testing, and a proven track record of…

Senior / Staff Product Engineer / Java / Python / AI / React

Company: Motion Recruitment

Location: Chicago, IL

Posted Sep 25, 2025

Strong Communications skills and ability to translate technical concepts for cross-functional teams. Design, develop, and maintain backend systems.

Commercial/Residential HVAC Service Technician

Company: Air-Rite Heating & Cooling, Inc

Location: Chicago, IL

Posted Sep 25, 2025

This position requires the ability to work independently in the field, manage service calls efficiently, and maintain clear communication with clients and…

Cybersecurity Forensic Analyst - Senior

Company: Huntington Bank

Location: Chicago, IL

Posted Sep 25, 2025

Bachelor's degree in Information Systems, Computer Science or related field preferred. Comply with the organization's cybersecurity policies, procedures among…

Technical AI Instructor and Forward-Deployed Engineer (Specialist Senior)

Company: Deloitte

Location: Chicago, IL

Posted Sep 25, 2025

This role involves teaching technical AI skills, engaging in early-stage engineering work, and incubating innovative products from concept to code.

Customer Experience Data Analyst for Merchant Payment Services

Company: U.S. Bank National Association

Location: Chicago, IL

Posted Sep 25, 2025

Advanced proficiency in Qualtrics (or other CX tools), including the ability to design, build, and manage CX dashboards, apply filters, and generate insights…

Machine Operator

Company: Elite Staffing

Location: Franklin Park, IL

Posted Sep 25, 2025

May be required to obtain forklift certification. Provide support and guidance to less experienced personnel. Consistently and safely operate extrusion machines…

CDL Driver

Company: TMC Transportation

Location: Chicago, IL

Posted Sep 25, 2025

TMC's Employee Stock Ownership Plan (ESOP) makes drivers employee owners. $100,000 for experienced drivers. Experienced drivers get $1,000 orientation pay.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

Related Pages

© 2026 Job Transparency. All rights reserved.