Excellent Customer Service Skills Jobs in Chicago, IL

Positions 77,360 Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Senior SEO Specialist

Company: Darwill, Inc.

Location: Oakbrook Terrace, IL

Posted Sep 12, 2025

Bachelor’s degree in Marketing or similar field. Generate regular performance reports and actionable insights for stakeholders using SEO tools and data…

Senior Manager, Analytics

Company: Fortune Brands

Location: Deerfield, IL

Posted Sep 12, 2025

This role is responsible for overseeing the design, development, and implementation of analytics initiatives, ensuring data accuracy and integrity, and driving…

WordPress Developer

Company: Straight North, LLC

Location: Downers Grove, IL

Posted Sep 12, 2025

You will collaborate closely with designers, copywriters and project managers to bring concepts to life, ensuring seamless integration of design and…

Commercial Lines Customer Service Agent (Required to have an active Property & Casualty license)

Company: InsureOne Insurance Services America LLC

Location: Oak Lawn, IL

Posted Sep 12, 2025

Candidates must hold an active Property & Casualty license to qualify for this position. An active Property & Casualty license is required for consideration.

Graphic Designer

Company: International Motors, LLC

Location: Lisle, IL

Posted Sep 12, 2025

Generate and develop concepts that not only meet the brief, but also measure up to high creative standards. Collaborating with colleagues on the Communications…

Production Designer, Print & Digital

Company: Tonic3

Location: Schaumburg, IL

Posted Sep 12, 2025

Bachelor’s degree in Graphic Design, Visual Communications, or a related field. Support the implementation and maintenance of design systems and component…

Mold Machine Operator 2nd shift

Company: S & C Electric Company

Location: Chicago, IL

Posted Sep 13, 2025

You will frequently use hand and power tools such as knives, scrapers, engravers and air-impact tools. Use hand tools like files, hammer, scrapper, air nozzle…

Data Analyst

Company: Ascendion

Location: Chicago, IL

Posted Sep 12, 2025

Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients.

Software Engineer - OPS & Automation

Company: S&S Activewear LLC

Location: Bolingbrook, IL

Posted Sep 12, 2025

Apply industry best practices and techniques to design, develop, test, deploy, support, and maintain custom developed suite of dot Net applications based on…

Sewer Technician (Residential)

Company: S and J Plumbing

Location: Arlington Heights, IL

Posted Sep 11, 2025

Have and maintain a clean driving record. Participate in training, allowing you to grow and develop as a professional. Keep your truck inventory up to date.

Junior Production Designer

Company: MJ Holding Company LLC

Location: Bridgeview, IL

Posted Sep 12, 2025

A bachelor’s degree in Graphic Design, Visual Communications or a related field is required. This role is responsible for assisting the Creative Services team…

Plumber

Company: S and J Plumbing

Location: Arlington Heights, IL

Posted Sep 11, 2025

Valid driver’s license and clean driving record. State of IL plumbing license preferred, licensed apprentice year 3 acceptable. Work-life balance - 2 Weeks PTO.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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