Excellent Customer Service Skills Jobs in Chicago, IL

Positions 77,360 Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Associate Brand Manager, Marketing Innovation

Company: Kraft Heinz Company

Location: Chicago, IL

Posted Sep 17, 2025

Bachelor’s Degree (or advanced degree) in Business, Marketing, or related field. Partner with the Marketing & Sales teams to develop compelling product launch…

Solutions Architect

Company: Rotary International

Location: Evanston, IL

Posted Sep 17, 2025

Work on product technical design and feasibility assessments accounting for technical constraints. Design, develop and implement components and templates in…

Entry-Level Sales Associate (Private & Cargo Aviation)

Company: City Staffing

Location: Chicago, IL

Posted Sep 17, 2025

Months 6–12: Pass internal certification and begin independent sales. Support your mentor’s sales desk while training. B2B sales: 3 years (Preferred).

Machine Operator Level 1-2nd Shift

Company: Gold Eagle Co

Location: Chicago, IL

Posted Sep 17, 2025

Relevant experience as a machine operator with basic mechanical skills and aptitude. You’ll also support non-technical tasks such as stacking and packing to…

Systems Engineer - Windows

Company: ComPsych Corporation

Location: Chicago, IL

Posted Sep 17, 2025

Strong communication skills to interact with technical and non-technical stakeholders. The ideal candidate will play a critical role in managing, supporting,…

VP Technology Transformation, Project Management Office

Company: J.S. Held LLC

Location: Chicago, IL

Posted Sep 17, 2025

Champion strategic initiatives, including driving enterprise-wide technology solutions, process optimization, and efficiency gains.

Graphic Designer

Company: International Fellowship of Christians & Jews, Inc

Location: Chicago, IL

Posted Sep 16, 2025

Stay up to date on digital media standards, software, international design considerations, and design trends. Ability to design for different audiences as well…

RN - Home Health-Ukrainian Village

Company: Aspire Home Health Care

Location: Chicago, IL

Posted Sep 17, 2025

Registered Nurse licensed in the state of Illinois. Locations/ Zip Codes you serve are negotiable. Demonstrate working knowledge in Medicare and Medicaid…

Business Intelligence Analyst

Company: Combined Insurance

Location: Chicago, IL

Posted Sep 16, 2025

He/she will work closely with the reporting manager to deliver on the design/development, programming, maintenance, and publication of operational reports that…

Market Director of Clinical Services

Company: LiveWell Choice, LLC

Location: Chicago, IL

Posted Sep 17, 2025

Valid state driver's license with a good driving record and proof of automobile insurance required. State unrestricted licensed Advanced Practice Nurse and…

Deputy Controller

Company: Paradigm Healthcare

Location: Skokie, IL

Posted Sep 17, 2025

Strong work ethic and commitment to the profession demonstrated by possessing a Certified Public Accountant license and maintaining their certification with…

Solar Foreman / Lead Electrician (Must Have Commercial Solar Experience)

Company: AEON Staffing Group

Location: Chicago, IL

Posted Sep 18, 2025

A valid driver’s license and willingness to travel. Our client, one of the fastest-growing commercial solar engineering, procurement, and construction (EPC)…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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