Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Data Scientist 1

Company: PayPal

Location: Chicago, IL

Posted Sep 16, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Service Worker VI

Company: The University of Chicago

Location: Chicago, IL

Posted Sep 16, 2025

Valid driver’s license required. Check in with event organizers to ensure rooms are set up to accommodate guests for events.

Social Media Coordinator

Company: Giordano's

Location: Chicago, IL

Posted Sep 16, 2025

Proficiency in social media platforms and tools (Instagram, TikTok, Meta Business Suite, Sprout Social.). Bachelor's degree in Marketing, Business, or a related…

Industrial Electrician

Company: Finkl Steel

Location: Chicago, IL

Posted Sep 15, 2025

The Industrial Electrician plays a crucial role in ensuring the efficient operation of electrical systems within the steel manufacturing plant.

Information Security Engineer / Analyst

Company: KonnectIT

Location: Chicago, IL

Posted Sep 16, 2025

Familiarity with change management and configuration management tools. Execute risk assessments and security assessments across systems and applications.

Custodian

Company: Artis Senior Living of Lakeview

Location: Chicago, IL

Posted Sep 16, 2025

The Housekeeper is responsible for keeping all areas of the community clean, sanitized, and safe for residents, guests, and team members, at all times.

Tax Associate - Local

Company: Intuit

Location: Chicago, IL

Posted Sep 15, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Sr. HR Data Analytics

Company: CF Industries

Location: Northbrook, IL

Posted Sep 16, 2025

Typically uses existing data platforms and tools (ERP/CRM systems, relational or NoSQL databases, data analysis and visualization software) but may also use…

IT Compliance Analyst

Company: Ryerson Inc

Location: Lisle, IL

Posted Sep 13, 2025

Must have a Bachelor’s of Science in Information Technology or related field. CISA certification or ability to take CISA highly preferred.

AI Engineer

Company: KonnectIT

Location: Chicago, IL

Posted Sep 16, 2025

Effectively communicate complex AI concepts to both technical and non-technical audiences. Design, develop, and maintain AI-based systems and applications.

Machine Learning Engineer / Voice-centric AI

Company: Motion Recruitment

Location: Chicago, IL

Posted Sep 15, 2025

You’ll own the full ML lifecycle—research, data pipelines, training, evaluation, deployment, and ongoing optimization—powering sub-second, natural voice…

Construction Project Manager

Company: Servpro

Location: Broadview, IL

Posted Sep 15, 2025

Should attain the OSHA 30-Hour General Industry training certification. Communicates with the customer and key stakeholders to share progress and next steps.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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