Excellent Customer Service Skills Jobs in Chicago, IL

Positions 77,360 Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Executive Chef

Company: Parlor Pizza Bar

Location: Chicago, IL

Posted Oct 21, 2025

Responsible for the selection, training, and development of the personnel within the department; planning, assigning and directing work: appraising performance;…

Senior Data Scientist, Responsible AI

Company: BMO US

Location: Chicago, IL

Posted Oct 21, 2025

Master’s or PhD degree in data science or a related field is required, with a preference for candidates that have specialized in the technical aspects of…

Customer Service Representative

Company: Magnum LTD (ND)

Location: Elk Grove Village, IL

Posted Oct 21, 2025

Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by state…

Client Services Representative

Company: Vive! Therapeutic Massage LLC

Location: Park Ridge, IL

Posted Oct 21, 2025

Be friendly, empathetic and respectful to our guests. Help guests schedule appointments, both in person and on the phone.

Staff Pharmacist Hybrid

Company: Orsini - Rare Disease Pharmacy Solutions

Location: Elk Grove, IL

Posted Oct 21, 2025

Candidate must be licensed in the state of Illinois. Additional multi-state licensure preferred. Ensuring compliance with federal, state and local laws and…

Staff Pharmacist Hybrid

Company: Orsini Pharmaceutical Services

Location: Elk Grove, IL

Posted Oct 21, 2025

Candidate must be licensed in the state of Illinois. Additional multi-state licensure preferred. Ensuring compliance with federal, state and local laws and…

Electrician

Company: Four Seasons Master

Location: Bridgeview, IL

Posted Oct 21, 2025

Requirements: Minimum of 3 years of electrical experience required; should be adept in residential service upgrades and generator installs, as well as have…

Lead Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Oct 21, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Lead Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Oct 21, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Customer Service Representative

Company: Cintas

Location: Chicago, IL

Posted Oct 21, 2025

Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and…

Senior IT SOX Compliance Analyst

Company: Gallagher

Location: Rolling Meadows, IL

Posted Oct 21, 2025

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or…

Technical Product Owner / Software Development Expert

Company: Emergent Software

Location: Chicago, IL

Posted Oct 21, 2025

Experience operating as the liaison between agile development teams and users in defining requirements, performing business analysis, and driving delivery in…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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