Excellent Customer Service Skills Jobs in Chicago, IL

Positions 77,360 Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Software Engineer

Company: Morningstar

Location: Chicago, IL

Posted Oct 22, 2025

Lead or contribute to technical architecture discussions and design reviews. Own the full development lifecycle—from design and implementation to deployment and…

Billing Customer Service Specialist

Company: Banner Personnel Services, Inc.

Location: Chicago, IL

Posted Oct 21, 2025

Must be able to complete projects within the time allowed, be meticulous, be able to multitask, handle customer service inquiries both in person and by phone,…

Software Engineering Fellowship - Summer 2026

Company: CME Group

Location: Chicago, IL

Posted Oct 21, 2025

Studying Computer Science or related field. Although students at all levels are welcome to apply, this program is targeted towards rising sophomore and junior…

Banking Specialist

Company: Connect Search

Location: Palos Heights, IL

Posted Oct 22, 2025

Input information related to cash disbursements during the account closure process. Utilize Microsoft Excel for internal communication and data retrieval, and…

Track Laborer

Company: CPKC

Location: Bensenville, IL

Posted Oct 22, 2025

Driver’s license verification and driving history. As a member of the Engineering team, a Track Laborer in the railroad industry plays a vital role in the…

Graphic Designer, Part Time

Company: PAWS Chicago

Location: Chicago, IL

Posted Oct 21, 2025

Manual dexterity to operate standard office equipment (e.g., computer keyboard, mouse, telephone, copier, printer).

Unarmed Security Officers

Company: St. Moritz Security Services

Location: Chicago, IL

Posted Oct 21, 2025

Valid driver's license (preferred). Responsible for site-specific duties and tasks based on assignment, which may include customer service, loss prevention,…

Golf Course Security Officer

Company: St. Moritz Security Services

Location: Chicago, IL

Posted Oct 21, 2025

PERC Card: Ability to obtain a valid Permanent Employee Registration Card (PERC). The primary responsibility of this position is to assist with the safety and…

Copywriter

Company: Caterpillar

Location: Chicago, IL

Posted Oct 22, 2025

Degree in a relevant field and experience in a creative role within an agency or in-house corporate environment or equivalent working experience.

Project Manager - HR (Hybrid)

Company: United Airlines

Location: Chicago, IL

Posted Oct 22, 2025

Program design and implementation skills required. Measure project performance using appropriate tools and techniques in order to monitor the progress of the…

Energy Business Analyst

Company: CME Group

Location: Chicago, IL

Posted Oct 21, 2025

The Energy BLM Analyst will work in partnership with the Energy Products team to design and implement the business line strategy.

DEVOPS ENGINEER

Company: Palco

Location: Chicago, IL

Posted Oct 22, 2025

Bachelor’s degree in computer science, computer engineering, or similar technical discipline. Excellent communication skills and ability to collaborate with…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

Related Pages

© 2026 Job Transparency. All rights reserved.