Excellent Customer Service Skills Jobs in Chicago, IL

Positions 77,360 Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Thermoforming - Process Technician

Company: Pactiv Evergreen

Location: Bridgeview, IL

Posted Sep 04, 2025

Two or four year technical degree or certification. Partner with plant Training Coordinator to develop and conduct training programs for line operators and…

Safety Associate

Company: STT Security Services

Location: Wilmette, IL

Posted Sep 03, 2025

Must have a valid PERC card. Must have a valid High School Diploma or Equivalent and Pass a Background Check. No prior security experience is required; training…

Plumber

Company: John Baethke and Son Plumbing

Location: Chicago, IL

Posted Sep 03, 2025

A valid driver's license and insurable record. $5 an hour into a 401k - invested in your future - employer-funded, no matching required!

Lead Data Insights Analyst

Company: BMO Financial

Location: Chicago, IL

Posted Sep 03, 2025

Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and…

Ambulatory RN 2 - Pediatrics

Company: Rush University Medical Center

Location: Chicago, IL

Posted Sep 04, 2025

Current license and credentials by the state they are assigned. 6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits,…

Machine Cleaner

Company: Quay Corporation

Location: Skokie, IL

Posted Sep 03, 2025

The ideal candidate will play a crucial role in maintaining cleanliness and sanitation in various environments, including industrial, commercial, and food…

AI Configuration Engineer Lead

Company: Circana

Location: Chicago, IL

Posted Sep 03, 2025

Ability to communicate effectively with senior leadership, clients, and cross-functional stakeholders, both technical and non-technical.

Registered Nurse, Operating Room

Company: Maximum Health Care Solutions

Location: Chicago, IL

Posted Sep 03, 2025

Collaborate with the healthcare team to develop and implement patient care plans. Provide direct patient care in the operating room setting.

Graphic Designer

Company: American Academy of Ped

Location: Itasca, IL

Posted Sep 03, 2025

Advanced technical acumen essential with proficiency in graphic design software/Adobe Creative Suite (e.g., InDesign, Photoshop, Illustrator) and MS Office and…

Sr Data Scientist

Company: PayPal

Location: Chicago, IL

Posted Sep 04, 2025

Your role involves driving best practices in data science, ensuring data quality, and mentoring junior scientists. Drive best practices in data science.

Project Manager I

Company: Experis

Location: Des Plaines, IL

Posted Sep 03, 2025

Identify risks, develop mitigation strategies, and escalate as needed. Track, report, and present status, risks, and outcomes to management.

Lead/Trim Carpenter

Company: ME Olson Construction

Location: Elmhurst, IL

Posted Sep 03, 2025

Utilize hand tools and power tools efficiently for various construction tasks. Experience with plumbing, electrical work, metal stud framing, construction…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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