Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Journeyman Plumber

Company: Point Plumbing Inc

Location: Elmwood Park, IL

Posted Sep 03, 2025

A valid commercial driving license is preferred but not mandatory. Utilize hand tools, power tools, and welding equipment for various plumbing tasks.

Software Engineer I

Company: SpotOn Transact

Location: Chicago, IL

Posted Sep 03, 2025

This role involves active participation in building and optimizing both front-end and back-end systems, collaborating on software delivery processes, managing…

Lead Machine Learning Engineer

Company: Capital One

Location: Chicago, IL

Posted Sep 03, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

CDL A Transportation Driver - Home Daily

Company: Dayton Freight

Location: Des Plaines, IL

Posted Sep 03, 2025

At least 18 months of commercial driving experience. Perform pre and post trip inspections on tractor/trailer. Maintain cleanliness of company vehicle.

Customer Service Representative - Specialty Care Building Perioperative Services

Company: University of Illinois

Location: Chicago, IL

Posted Sep 03, 2025

Screens and routes incoming calls to appropriate parties (using telephone paging system if necessary); relays general information and information concerning…

Business Data Scientist, Machine Learning

Company: Google

Location: Chicago, IL

Posted Sep 03, 2025

4 years of experience using analytics to solve product or business problems, coding (e.g., Python, R, SQL), querying databases or statistical analysis.

Graphic Designer

Company: Number Project, LLC

Location: Chicago, IL

Posted Sep 03, 2025

Produce artwork for signage, swag, stage design elements, and print collateral. Create digital/social graphics that bring campaigns to life.

Club Housekeeper | Union Padel Club

Company: Lakeshore Sport & Fitness

Location: Chicago, IL

Posted Sep 03, 2025

As a Club Housekeeper, you’ll be responsible for making sure our courts, locker rooms, lounges, and other areas are always clean, safe, and welcoming for…

Lead Software Engineer (Java & AWS)

Company: Capital One

Location: Chicago, IL

Posted Sep 03, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Executive Kitchen Manager

Company: Cooper's Hawk Winery & Restaurants

Location: Oak Park, IL

Posted Sep 03, 2025

Preferred certifications include ServSafe and state/local licensing requirements. Ensure strong collaboration between kitchen and front-of-house operations.

Retail Sales Associate- Water Tower (Part Time)

Company: Eileen Fisher

Location: Chicago, IL

Posted Sep 03, 2025

Employee and Friends & Family discount. Ability to climb short/tall ladders, twist, bend, and stoop to retrieve items from floor, shelves, and hooks.

Customer Service/Sales Representative

Company: Vici Marketing, Inc

Location: Oak Lawn, IL

Posted Sep 03, 2025

Engage with customers through various channels, including phone calls, emails, and chat, to provide information about products and services.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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