Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Data Scientist

Company: PayPal

Location: Chicago, IL

Posted Sep 03, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Retail Sales Associate (Electronics Repair)

Company: Asurion

Location: La Grange, IL

Posted Sep 02, 2025

Provide technical expertise, troubleshoot, and repair customer electronic devices. Through interactions with customers, our experts demonstrate integrity in…

Medical Contact Center Agent (Bilingual English/Spanish)

Company: The Chicago Lighthouse

Location: Chicago, IL

Posted Sep 03, 2025

STATEMENT OF PURPOSE: The Medical Contact Center Agent will be responsible for outbound and inbound calls, voicemails, and emails to/from insurance plan members…

Service Plumber

Company: R.Difoggio and Sam Plumbing and Sewer Co.

Location: Chicago Ridge, IL

Posted Sep 02, 2025

Diagnose, repair, and maintain various plumbing systems, fixtures, and equipment for residential and commercial clients.

Solutions Analyst

Company: MedSpeed

Location: Elmhurst, IL

Posted Sep 02, 2025

This role plans, directs, and executes transportation evaluation and design assessments with healthcare networks, hospital organizations, and clinical testing…

Commercial Plumbing Service Technician

Company: Confidential

Location: Elk Grove Village, IL

Posted Sep 02, 2025

. Must have a valid driver's license and a safe driving record and be able to work in the Chicagoland and NW Indiana corridor. . 30 Hour OSHA Training a plus.

Registered Nurse - Cantonese Bilingual

Company: Oak Street Health

Location: Chicago, IL

Posted Sep 03, 2025

Active Registered Nurse (RN) Licensure in good standing with the applicable state. Qualified applicants with arrest or conviction records will be considered for…

Project Director - Commercial Construction

Company: Knight Commercial Services

Location: Chicago, IL

Posted Sep 02, 2025

Oversee all daily field operations to ensure proper site safety, construction, progress, quality control and a clean site. Must be able/willing to travel.

Special Agent: Education/Teaching Expertise

Company: Federal Bureau of Investigation

Location: Chicago, IL

Posted Sep 03, 2025

Candidates must have a bachelor’s degree or higher (preferably in education or a related field) from a U.S. accredited college or university.

Hospital Security Officer

Company: American Heritage Protective Services, Inc.

Location: Olympia Fields, IL

Posted Sep 02, 2025

Receive all emergency and non-emergency incoming calls to the dispatch center while soliciting descriptive information to determine the nature and urgency of…

Staff Software Engineer

Company: Grainger

Location: Chicago, IL

Posted Sep 03, 2025

Proven experience collaborating across teams to develop and implement software engineering best practices. Providing the right product at the right price is…

CUSTODIAN - The Dump Furniture

Company: NEW VENTURE HOLDINGS, LLC

Location: Lombard, IL

Posted Sep 02, 2025

Safe handling of all chemicals and cleaning agents. Employee discount on already great deals. Ensure the highest degree of cleanliness in center is consistently…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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