Excellent Customer Service Skills Jobs in Chicago, IL

Positions 77,360 Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Analyst

Company: Paul Hastings

Location: Chicago, IL

Posted Aug 20, 2025

Able to clearly document and communicate technical information to both technical and non-technical users; and. Understanding of SailPoint and Oka;

Member Services Representative

Company: Rewards Network

Location: Chicago, IL

Posted Aug 20, 2025

Answer and respond to high-volume inbound calls and emails from Rewards Network members daily; assist with account questions and provide information related to…

Client Experience Associate

Company: Star Communications LLC.

Location: Chicago, IL

Posted Aug 20, 2025

Tech-savvy and quick to learn new tools and platforms. Share client feedback to help improve our service and products. Salary starts at $26 per hour.

4124 ORD -Journeyman Electrician - FT

Company: ERMC

Location: Chicago, IL

Posted Aug 20, 2025

Maintenance and repair of all electrical, mechanical, and control devices, equipment, and components associated with the airport conveyor system.

CNC Lathe Setup/Operator

Company: WaterSaver Faucet Co.

Location: Chicago, IL

Posted Aug 20, 2025

Ability to change, touch-off, and indicate tools for CNC lathes or mills. Ability to read and comprehend blueprints (including GD&T features such as true…

Data and AI Architect

Company: Sargent & Lundy

Location: Chicago, IL

Posted Aug 20, 2025

Evaluate, design, and implement comprehensive automation strategies across Sargent & Lundy’s Data and AI/ML platforms, driving continuous improvement in…

Insulation Sales Consultant

Company: Perma-Seal Basement Systems

Location: Burr Ridge, IL

Posted Aug 21, 2025

Maintain a valid driver license to travel to our customers’ home for scheduled appointments. Explain financing options to clients and collect payments and…

Mold Machine Operator

Company: S & C Electric Company

Location: Chicago, IL

Posted Aug 20, 2025

You will frequently use hand and power tools such as knives, scrapers, engravers and air-impact tools. Use hand tools like files, hammer, scrapper, air nozzle…

BUILDING AND ZONING INSPECTOR - DEPARTMENT OF BUILDING AND ZONING (COUPE-CARPENTER B&Z)

Company: Cook County Offices Under the President

Location: Cook County, IL

Posted Aug 21, 2025

Candidates who are contacted will be required to produce original required documents (e.g., current driver’s license, diploma, school transcript, certifications…

Plan-to-Fulfill Reporting & Analytics Analyst

Company: Wm. Wrigley Jr.

Location: Chicago, IL

Posted Aug 21, 2025

Partner with technical teams to align data model objects with appropriate technical objects in SAP. Bachelor's degree in a relevant business function or…

CNC Machine Operator (2nd Shift)

Company: WaterSaver Faucet Co.

Location: Chicago, IL

Posted Aug 20, 2025

Ability to handle all basic CNC machining operations including changing inserts, touching off tools and making offsets. Perform tool and insert changes.

Mobile Security Patrol officer

Company: Per Mar Security Services

Location: Oak Brook, IL

Posted Aug 20, 2025

Must have personal own vehicle! . The selected individual will patrol and secure assigned premises as well as identify risks to staff and patrons.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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