Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

AP Analyst

Company: Pactiv

Location: Lake Bluff, IL

Posted Jan 24, 2025

Services Counsel - Operations+

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture, a leading global professional services company, is seeking a Legal and Commercial Services professional with a JD degree or equivalent and at least 6 years of relevant legal experience. The role involves delivering and coordinating legal, contract, and commercial advice, managing risk, and ensuring ethical behavior and compliance. Preferred qualifications include in-house experience, a Common Law qualification, proficiency in MS Office Suite, and fluency in English. The successful candidate will demonstrate strong problem-solving, interpersonal, and communication skills, with the ability to explain legal issues to non-lawyers. Accenture is committed to diversity, inclusion, and equal employment opportunities.

Angular Developer - 3812605

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Senior Legal Services Counsel - Global Industry Sector Legal Lead for the Financial Cluster

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture, a leading global professional services company, is seeking a senior counsel to serve as the Global Industry Sector Legal Lead for the Financial Cluster. The role involves advising the Global Industry Sector Leadership Teams, managing risks, and ensuring compliance with laws and company policies. Key responsibilities include leading risk analysis, guiding products to market, collaborating on cross-industry frameworks, supporting thought leadership, providing strategic legal advice, and evaluating acquisition targets. The ideal candidate should have a JD degree, be admitted to the bar, and possess at least 10 years of relevant legal experience. Preferred qualifications include strong commercial, technology, IP, and data privacy experience, proficiency in emerging technologies, emotional intelligence, adaptability, excellent communication skills, and global work flexibility. Candidates should also have deep industry expertise, understanding of regulations impacting banking and financial services, and knowledge of trends in the sector.

Inside Sales Representative - Work From Home (Illinois)

Company: HomeAdvisor

Location: Peoria, IL

Posted Jan 24, 2025

HomeAdvisor, a top workplace, offers homeowners tools for home improvement projects and helps service professionals grow their businesses. The company provides online advertising and lead generation. HomeAdvisor Sales offers a supportive team environment with incentives like team outings and competitions. The Inside Sales Representative role involves cold calling, selling HomeAdvisor as a marketing solution, and meeting sales targets. The role offers personalized coaching, management training, and opportunities for career growth. Must-haves include a high school diploma, sales experience, and ability to work remotely with provided equipment.

Call Center Representative

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

The job posting is for a Call Center Representative position in Woodridge, IL, offering a compensation of $15-18/Hr. The role involves providing customer service, resolving issues, maintaining customer profiles, and making records of interactions. The job requires 1+ years of experience in retail, serving, or customer service/call center. Addison Group is highlighted for its benefits including high salaries, insurance, 401K, bonuses, potential permanent employment, direct connections with hiring managers, multiple employment options, and professional development support.

Java Full Stack Lead Developer - 3775834

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture Flex provides flexible project-based work with a leading global professional services company, Accenture. Employees can apply their skills to drive business transformation, work with diverse teams using cutting-edge technologies, and enjoy competitive rewards, benefits, and learning resources. The role involves leading application design, build, and configuration with Java, Angular, and Google Cloud Computing Services. Preferred qualifications include specialty insurance experience. Accenture is committed to diversity, inclusion, and equal employment opportunities.

Salesforce Technical Lead

Company: Accenture

Location: Bloomington, IL

Posted Jan 24, 2025

Accenture is seeking experienced Salesforce Technical Leads to join their rapidly growing team as Associate Managers. The role involves managing a Salesforce technical team, overseeing programmatic elements, integration, and data migration. Candidates should have a strong understanding of the Salesforce platform, and experience with integrations, single sign-on, security, and tools like Mulesoft, Informatica, and Bolt. They will lead development of customized components, coordinate offshore usage, and manage technical project team members. The ideal candidate will have at least 4 years of experience in technology implementation, 2 years of Salesforce customizations, and 2 years of leading projects and performing code reviews. Preferred skills include experience managing developers, Lightning experience, and a well-rounded understanding of CRM engagements. Accenture offers unparalleled training, support, and opportunities for continuous learning and global collaboration.

Lead Packer

Company: Pactiv

Location: Hickory Hills, IL

Posted Jan 24, 2025

Pactiv Evergreen Inc. is seeking a Lead Packer with 3+ years of manufacturing experience, preferably in bagging equipment. The role involves directing personnel, operating and maintaining equipment, troubleshooting, and completing paperwork. The work environment is primarily on the production floor with extreme temperatures and noise. Pactiv Evergreen offers career development, competitive compensation, benefits, and stability as a leading manufacturer in North America.

Biller/Collector

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

The job involves pulling coding from a third-party vendor, data entry, ensuring correct billing and contractual adjustments, scrubbing claims, sending them out via paper or electronically, working with a clearing house, sending statements, verifying payments with BCBS, handling credit balance reports and refund requests, and addressing patient inquiries about outstanding balances.

Extrusion Operator

Company: Pactiv

Location: Rosemont, IL

Posted Jan 24, 2025

Pactiv Evergreen Inc. is currently hiring for a full-time position with competitive wages up to $22.86 per hour, comprehensive benefits including a 401K match, and opportunities for rapid career advancement. The role involves operating machines efficiently, troubleshooting issues, providing solutions for production problems, and guiding less experienced staff. Essential skills include mechanical aptitude, problem-solving, and effective communication. Pactiv Evergreen Inc., formed by the merger of Pactiv LLC and Evergreen Packaging LLC, is the largest manufacturer of foodservice, food merchandising, and fresh beverage cartons in North America.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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