Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Merchandise Associate

Company: The TJX Companies, Inc.

Location: Springfield, IL

Posted Jan 24, 2025

Consulting, Senior Consultant

Company: Deloitte

Location: Chicago, IL

Posted Jan 24, 2025

QA Leads

Company: TransUnion

Location: Chicago, IL

Posted Jan 24, 2025

TransUnion is seeking QA Leads for their Chicago, IL location. The role involves developing test strategies aligning with business goals, creating comprehensive test plans, and designing test cases for critical scenarios. The candidate should have experience in automated regression testing, leveraging infrastructure automation tools, and monitoring cloud-based applications. A Bachelor's degree in Computer Science or related field with five years of progressive experience is required. The role offers a salary of $148,949/yr with some telecommuting permitted.

Financial Solutions Advisor Stage I - Registration Candidate - Consumer Investments - Aurora Financial Center

Company: Bank of America

Location: Aurora, IL

Posted Jan 24, 2025

Bank of America is seeking a Financial Solutions Advisor Stage I (FSA I) to join their Advisor Development Program. The role involves obtaining Securities Industry licenses, learning foundational skills for client relationship management, and providing comprehensive financial advice. The bank offers world-class training, on-boarding programs, and continuous development opportunities. The position is subject to SAFE Act registration requirements. Required qualifications include goal-setting, sales skills, clear communication, teamwork, complexity management, adaptability, time management, and thoroughness. Desired qualifications include strong computer skills, a bachelor's degree, and experience in financial services or sales.

Pharmacy Technician

Company: CVS Health

Location: Peoria, IL

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

(USA) Member Team Lead

Company: Walmart

Location: Aurora, IL

Posted Jan 24, 2025

The job involves assisting management in supervising associates, communicating with members, providing excellent service, handling accounting tasks, developing processes, ensuring compliance with company policies, leading teams, and participating in various benefits. The role requires 6 months of retail experience and customer service experience, and the preferred candidate has supervisory experience.

Senior Director, Product Management, Credit Risk Solutions

Company: TransUnion

Location: Chicago, IL

Posted Jan 24, 2025

TransUnion is seeking a Sr. Director of Product Management for their Credit Risk Solutions team. The role involves leading product management for TransUnion's Core Credit Report, with responsibilities including product strategy, innovation, feature requirements, GTM, commercialization, and ongoing product health. The ideal candidate should have 10+ years of progressive product management experience, end-to-end responsibility for product strategy, and a commercial, user-centric mindset. The position offers a competitive salary range of $166,800.00 - $250,000.00 annually, along with comprehensive benefits and a flexible work environment.

Forklift Operator - McLean, IL

Company: CRH

Location: Atlanta, IL

Posted Jan 24, 2025

Food Service Worker

Company: Sodexo

Location: Freeport, IL

Posted Jan 24, 2025

Sodexo is offering a full-time Food Service Worker position at SSM HEALTH MONROE HOSPITAL. The role involves preparing and serving a variety of menus, maintaining cleanliness, and providing excellent customer service. The job description highlights the company's commitment to creating a better everyday for everyone, offering a supportive work environment, and providing comprehensive benefits. No previous work experience is required, and successful candidates should be team-oriented, adaptable, reliable, and nurturing.

Store Manager

Company: The TJX Companies, Inc.

Location: Chicago, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

Related Pages