Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Full Stack Web Developer

Company: The Scion Group

Location: Chicago, IL

Posted Aug 18, 2025

Manage integrations with third-party marketing tools, including CRM platforms, analytics tools and social media APIs.

Client Service Associate

Company: Zimmerman Wealth Management, LLC

Location: Evanston, IL

Posted Aug 18, 2025

Full time, Part Time and Hybrid Office/Remote arrangements are available. Our personalized service and commitment to the highest professional standards and…

Principal Software Developer

Company: DM Merchandising

Location: Elmhurst, IL

Posted Aug 18, 2025

Familiarity with web development technologies such as HTML, CSS, JavaScript, RESTful API design, and front-end frameworks. JS, Nuxt and Tailwind CSS or similar.

Senior COE Specialist II - Internal Escalations

Company: Uber

Location: Chicago, IL

Posted Aug 18, 2025

COEs are contact management centers dedicated to providing world-class customer support to Uber customers (riders, drivers, couriers, eaters, restaurants, etc.)…

Consumer Research Manager, Keebler & On-the-Go

Company: FERRERO

Location: Chicago, IL

Posted Aug 18, 2025

Collaborate with appropriate vendors to develop research proposals that answer business questions. 4-7 years of experience in consumer research or a related…

Pastry Chef Assistant - Healthy Snacks

Company: FERRERO

Location: Chicago, IL

Posted Aug 18, 2025

Communicate with various internal stakeholders including the marketing team, product development team, technical performance team, and quality.

Security Shift Supervisor - Unarmed

Company: Allied Universal

Location: Chicago, IL

Posted Aug 18, 2025

Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last…

Front End Software Engineer 2 - Chicago OR Reston, VA - Onsite

Company: Comcast

Location: Chicago, IL

Posted Aug 18, 2025

Help test and debug your own code and support QA in identifying and fixing issues. Contribute to the development of shared UI components and design systems.

Analyst, Planning & Performance Management

Company: Strata Decision Technology

Location: Chicago, IL

Posted Aug 18, 2025

Provide technical support and first pass troubleshooting during post go-live phase of implementations, collaborating with Strata's Technical and Engineering…

Lead Associate Principal, Network Engineering

Company: Options Clearing Corporation

Location: Chicago, IL

Posted Aug 18, 2025

This role is responsible for supporting, administrating and overseeing network support, design and analysis of new and existing architectures, routing/switching…

Sales Associate

Company: M/I Homes

Location: Chicago, IL

Posted Aug 18, 2025

If currently not a licensed Real Estate Sales professional, SA will be required to take the necessary state courses needed to earn their Real Estate Sales…

Associate Software Support Engineer

Company: Echo Global Logistics

Location: Chicago, IL

Posted Aug 18, 2025

This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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