Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Senior Network Analyst - Security and Compliance

Company: Illinois Municipal Retirement Fund (IMRF)

Location: Oak Brook, IL

Posted Aug 18, 2025

Lead cybersecurity projects and POCs with the upgrades and implementation of new security tools and technologies. 35-hour base work week, Monday-Friday.

Accountant

Company: CBRE

Location: Chicago, IL

Posted Aug 18, 2025

Record and organize incoming cash transactions, making sure it aligns with financial records. A comprehensive understanding of a range of processes, procedures,…

PR and Influence Manager

Company: Mars

Location: Chicago, IL

Posted Aug 18, 2025

Discuss contracts with influencers and agents to ensure we are paying a fair price, benchmarked against previous campaigns for consistency.

Associate Information Security Analyst

Company: Beyond Finance

Location: Chicago, IL

Posted Aug 18, 2025

A minimum of 2 years of experience in a cybersecurity or IT role, or a recent college graduate with a degree in a relevant field.

HVAC Commercial/Industrial Services Sales Representative

Company: Admiral Heating and Ventilating

Location: Hillside, IL

Posted Aug 18, 2025

Valid driver’s license and reliable transportation. Identify and pursue new PMA (preventative maintenance agreement) opportunities with facility managers,…

Staff Accountant

Company: Instone

Location: Alsip, IL

Posted Aug 18, 2025

Manage *cash application* for customer payments. The Staff Accountant will play a crucial role in maintaining accurate financial records and ensuring compliance…

PAINTER

Company: Cook County Health & Hospitals System

Location: Chicago, IL

Posted Aug 18, 2025

A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of…

Patient Entry Team Member

Company: Chicago Cosmetic Surgery and Dermatology

Location: Chicago, IL

Posted Aug 18, 2025

Scans driver's license/photo identification and both sides of insurance card(s), verify current information on file is accurate and up-to-date.

Drain Cleaner

Company: All City Environmental Services

Location: Chicago, IL

Posted Aug 18, 2025

Valid driver’s license with a clean driving record. This hands-on role uses tools like hydro jetters, mechanical drain cleaners, and video inspection equipment…

Janitorial / Housekeeping - 1st Shift - Chicago Racine

Company: OSI - Chicago (R)

Location: Chicago, IL

Posted Aug 18, 2025

Clean (and stock for paper and plastic products) kitchens and labs, bathrooms, locker rooms, break rooms, entry ways and hall ways, laundry and frock rooms, and…

Senior Business / Product Analyst

Company: Ryan Specialty

Location: Chicago, IL

Posted Aug 18, 2025

Heavily engaged in understanding and driving the required functionality of our digital distribution platforms as well as other peripheral systems.

Security Guard

Company: Brookdale Senior Living Inc.

Location: Chicago, IL

Posted Aug 18, 2025

Transportation of residents, associate must have a valid driver’s license. Responds to questions, directs calls, or takes messages as appropriate.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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