Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3272)

Company: Target

Location: Chicago, IL

Posted Jan 24, 2025

Target offers an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The pay range is $17.25 - $25.90 USD per hour. Regular attendance is required, with shifts to be picked up via the myTime mobile app. The role involves providing exceptional guest service, maintaining store appearance, and handling various tasks such as cashiering, stocking, and price accuracy. Target values team members' growth and offers training. Essential skills include focus in a fast-paced environment, communication, and physical capabilities like lifting up to 44 pounds.

Specialty Sales (Style, Tech, Beauty) (T2860)

Company: Target

Location: Lake Bluff, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is offering a Style Consultant position with a starting hourly rate of $16.75 USD. The role involves providing excellent guest service, maintaining product availability, and creating an inviting shopping environment. Key responsibilities include greeting guests, understanding their needs, replenishing the sales floor, and executing visual merchandising. The position requires strong interest in apparel, effective communication, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and offers comprehensive benefits.

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage ) (T2799)

Company: Target

Location: Chicago, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is seeking a General Merchandise Expert. The role involves creating a welcoming experience for guests, ensuring product availability, accurate pricing, and presentation. Responsibilities include executing daily workload, managing inbound, outbound, replenishment, inventory accuracy, and presentation processes. The ideal candidate should possess a welcoming attitude, communication skills, attention to detail, and ability to work in a fast-paced environment. Target offers training and competitive benefits.

Guest Advocate (Cashier), General Merchandise, Inbound (Stocking), Starbucks (T3219)

Company: Target

Location: Chicago, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is hiring for a Small Format Team Member role. The position involves providing exceptional guest service, managing store operations, and ensuring product availability. Responsibilities include greeting guests, assisting with purchases, maintaining store presentation, and executing inventory tasks. The role requires a welcoming attitude, ability to work in a fast-paced environment, and physical capabilities like lifting and climbing. Target offers comprehensive benefits and opportunities for career growth.

Registered Nurse

Company: DaVita

Location: Atlanta, IL

Posted Jan 24, 2025

Modeler

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

Discover is offering a job opportunity for a data scientist to develop predictive models, leverage state-of-the-art modeling techniques, and present results to management. The role requires a Master's degree in a relevant field, extensive technical knowledge, and the ability to communicate verbally and in written form. The position is primarily indoors in an office setting, with a base pay ranging from $91,500.00 to $127,900.00. Discover values diversity and offers a range of benefits including paid parental leave, 401(k) plan, and education assistance.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2035)

Company: Target

Location: Tinley Park, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $16.75 USD. The position involves providing exceptional guest service, engaging with guests, and promoting Target's services and benefits. The role is dynamic, involving tasks like scanning items, handling returns, and maintaining a clean work area. Target values team members' growth and offers training. Essential skills include effective communication, a welcoming attitude, attention to detail, and the ability to work in a fast-paced environment.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2490)

Company: Target

Location: Oakbrook, IL

Posted Jan 24, 2025

Target offers an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The pay range is $17.25 - $25.90 USD per hour. As an On-Demand team member, you'll have the opportunity to create your own schedule using the myTime mobile app. Regular attendance is necessary, with a requirement to work at least one shift every 4 weeks. The role involves advocating for guest experience, providing excellent service, and engaging with guests to understand their needs. Target values communication, problem-solving, and adaptability. No two days are the same, and the role offers opportunities for skill development and career growth.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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