Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Instructional Designer

Company: CDW

Location: Vernon Hills, IL

Posted Jan 24, 2025

CDW, a Fortune 200 leader, seeks an Instructional Designer to collaborate with the Learning & Development management team. The role involves designing, developing, and implementing first-class development programs that support CDW's strategies and business goals. Key responsibilities include leading program management for learning programs, collaborating with cross-functional stakeholders, and overseeing operations, logistics, and resource management. The ideal candidate should have a Bachelor's Degree or equivalent work experience with 3 years of relevant experience, a track record of managing instructional design projects, and strong communication, collaboration, and problem-solving skills.

Substation Senior Civil/Structural Engineer

Company: Leidos

Location: Chicago, IL

Posted Jan 24, 2025

Leidos Engineering is seeking a Licensed Senior Civil/Structural Engineer with 6+ years of experience in utility consulting. The candidate must have a strong educational background in design of steel structures, concrete structures, geotechnical engineering, and foundations. The role involves performing design reviews, developing junior staff, contributing to bids and proposal development, and overseeing client projects. The position is based in Leidos' Framingham, MA office, with potential for hybrid or fully remote work. Required qualifications include a Bachelors of Science in Civil-Structural Engineering, PE Licensure, and proficiency in various software tools. The candidate should be a team player with strong analytical and technical writing skills, and a willingness to travel up to 25%.

SAS in Jewel – Part Time Retail Merchandiser

Company:

Location: Bolingbrook, IL

Posted Jan 24, 2025

SAS Retail Services is seeking a Reset Merchandiser. The role involves ensuring the latest products match the new plan, offering flexibility with Monday - Friday work, and opportunities for growth. The position offers $16.00 per hour, no weekends, early access to earned wages, and comprehensive benefits. Candidates must be 18+, have reliable transportation, a valid driver's license, and the physical ability to lift up to 25lbs.

Project Manager

Company: Bisnow Media

Location: Chicago, IL

Posted Jan 24, 2025

The job posting is for a Project Manager position at SelectLeaders, a private equity real estate firm. The role involves managing capital projects, construction, and budgeting for a Class A trophy asset in Chicago. The ideal candidate should have at least 2 years of experience in real estate construction or project management, strong leadership skills, and proficiency in project management software. The role offers a salary of 80k-100k with a bonus opportunity.

Specialty Sales (Style, Tech, Beauty, Ulta Beauty) (T0670)

Company: Target

Location: Springfield, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is offering a Style Consultant position with a starting hourly rate of $15.25 USD. The role involves providing excellent guest service, maintaining product availability, and creating an inviting shopping environment. Key responsibilities include greeting guests, understanding their needs, replenishing the sales floor, and executing visual merchandising. The position requires strong interest in apparel, effective communication, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and offers comprehensive benefits.

Part-Time Beauty Advisor - Sephora

Company: Kohl's

Location: O'Fallon, IL

Posted Jan 24, 2025

The role of a Beauty Advisor at Sephora at Kohl's involves driving sales through a genuine passion for beauty and client engagement. Key responsibilities include identifying client needs, suggesting products, and maintaining expert knowledge of top beauty brands. The role also involves executing merchandise sets, supporting replenishment and visual standards, and ensuring an excellent client experience. Additional duties include active engagement in required training, maintaining Sephora visual merchandising and operational standards, supporting omni-processing, and inventory management. The ideal candidate should have an authentic passion for beauty, client-facing retail experience, excellent communication skills, and flexibility in work hours. Kohl's offers a range of benefits including work-life balance, health & wellness programs, savings & retirement benefits, insurance programs, and support for life events.

Veterinarian

Company: Banfield Pet Hospital

Location: Peoria, IL

Posted Jan 24, 2025

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1070)

Company: Target

Location: Gurnee, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $16.25 USD. The pay range is $16.25 USD - $24.40 USD per hour. The role involves providing exceptional guest service, engaging with guests, and promoting Target's services and benefits. Key responsibilities include greeting guests, understanding their needs, assisting with returns, and maintaining a clean work area. Target values team members' growth and offers training. The ideal candidate is energetic, communicative, and comfortable with multi-tasking in a fast-paced environment.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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