Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Merchandise and Stocking Associate

Company: Walmart

Location: Springfield, IL

Posted Jan 24, 2025

The job posting for a Merchandising & Stocking Associate at Sam's Club emphasizes a fast-paced, physically demanding role. The associate will work on their feet, moving inventory, unloading trucks, and stocking shelves. They will serve as a 'mini tour guide' for members, helping them find products. The role requires adaptability, problem-solving skills, and the ability to lift heavy objects. The position offers competitive pay, performance-based bonuses, and comprehensive benefits including health, financial, and time-off benefits. Sam's Club also provides education benefits through Live Better U.

Meat Cutter and Wrapper

Company: Walmart

Location: Champaign, IL

Posted Jan 24, 2025

Sam's Club is seeking a dedicated and customer-focused meat team member. The role involves not just cutting meat, but also making crucial decisions about quality, packaging, and display. The successful candidate will thrive in a fast-paced environment, prioritize member satisfaction, and maintain a clean, member-ready area. They will also leverage digital tools to enhance sales and customer experience. Benefits include competitive pay, health benefits, 401(k), and various other perks. The hourly wage range is $16.00 to $23.00.

Management Trainee Internship (Summer '25) - Elmhurst, IL

Company: Enterprise Mobility

Location: Villa Park, IL

Posted Jan 24, 2025

The Enterprise Management Internship offers university/college students a chance to gain valuable business and leadership skills through real-world professional experience. Paid interns learn to run a successful business, acquire marketable skills in management, and work alongside peers in a team-based environment. The internship, running from May to August 2025, involves diverse tasks such as managing a fleet of vehicles, customer service, marketing strategies, and building relationships. Eligible candidates must be at least 18, enrolled in a bachelor's degree program, have sales, leadership, and customer service experience, a valid driver's license, and U.S. work authorization.

Meat Cutter and Wrapper

Company: Walmart

Location: O'Fallon, IL

Posted Jan 24, 2025

Sr. Warehouse Driver

Company: Sunrun

Location: Park Ridge, IL

Posted Jan 24, 2025

Sunrun is seeking a dedicated and experienced warehouse and delivery professional. The role involves restocking trucks, fulfilling installer orders, and staging project materials. The candidate must have 4+ years of driving experience with cargo vans and box trucks, and 1+ year of warehouse experience. Key responsibilities include coordinating with the Branch Leadership Team for material delivery plans, conducting safety checks, loading and unloading vehicles, and maintaining accurate records. The ideal candidate should be forklift certified, have experience with warehouse inventory management, and demonstrate efficiency and cost-saving skills. Sunrun offers competitive compensation, benefits, and a commitment to diversity, inclusion, and belonging.

Contract Administrator

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

A Paralegal position is available in Oak Brook Terrace. The role involves preparing various legal agreements, ensuring compliance with firm policies, and managing tasks independently. The ideal candidate should have experience with service agreements, SaaS agreements, and software license agreements. They must be well-organized, detail-oriented, and proficient in Microsoft Office Suite. Familiarity with Kanbanize project management software and paralegal certification is a plus. The company, Addison Group, is known for its people-over-process approach and commitment to employee growth.

Insurance Agent

Company: COUNTRY Financial

Location: Danville, IL

Posted Jan 24, 2025

Equipment Maintenance Technician

Company: Jabil

Location: Schaumburg, IL

Posted Jan 23, 2025

Jabil, a global leader in engineering, manufacturing, and supply chain solutions, is seeking an experienced Electro-Mechanical Equipment Technician. The role involves troubleshooting, repairing, and maintaining manufacturing equipment, as well as performing preventive maintenance and calibrations. The ideal candidate should have an Associates degree in electronics, 5-8 years of experience in a manufacturing environment, and knowledge of electro-mechanical equipment, safety practices, and specialized maintenance tracking programs. Jabil offers competitive compensation, benefits, and opportunities for career growth.

Insurance Agent

Company: COUNTRY Financial

Location: Tinley Park, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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