Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Operations Supervisor - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Jan 23, 2025

The role of a Supervisor in a Distribution Center involves managing day-to-day operations, ensuring inventory integrity, aligning with business partners, and maintaining a safe work environment. Key responsibilities include managing workflow, developing accuracy standards, ensuring dynamic staffing, and leading direct reports to achieve unit goals. The ideal candidate should have prior experience managing teams in a distribution warehouse, strong interpersonal communication skills, and a flexible work schedule. Preferred skills include experience with Operations and Operational Support Systems, automated MHE, and SQL.

Director, Financial Planning & Analysis (FP&A)

Company: Apex Fintech Solutions

Location: Chicago, IL

Posted Jan 23, 2025

Apex Fintech Solutions is a leading fintech company seeking a Director of FP&A Business Partner. The role involves providing strategic financial oversight to the technology organization, partnering with leaders for financial guidance, and driving financial planning and analysis processes. The ideal candidate should have a strong background in technology sector finance, advanced knowledge of financial software, and excellent analytical skills. The company offers a competitive salary, robust benefits, and a hybrid work schedule.

Retail Sales Associate

Company: Staples

Location: Glen Ellyn, IL

Posted Jan 23, 2025

Staples is hiring Sales Associates with a starting pay of $15.00 per hour. The role involves providing exceptional customer service, helping customers find products, handling returns, and collaborating in a team-oriented retail culture. The job offers flexible part-time hours, generous paid time off, weekly pay, and career growth opportunities. Benefits include associate discounts, 401(k) plan, dental and vision insurance, and more. Essential skills include flexibility, customer engagement, teamwork, and physical ability to lift up to 50 pounds. Preferred but not required is customer service or cashier experience in a retail environment.

Operations Supervisor - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Jan 23, 2025

The role of a Supervisor in a Distribution Center involves managing day-to-day operations, ensuring inventory integrity, aligning with business partners, and maintaining a safe work environment. Key responsibilities include managing workflow, developing accuracy standards, ensuring dynamic staffing, and leading direct reports to achieve unit goals. The ideal candidate should have prior experience managing teams in a distribution warehouse, strong interpersonal communication skills, and a flexible work schedule. Preferred skills include experience with Operations and Operational Support Systems, automated MHE, and SQL.

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Elgin, IL

Posted Jan 23, 2025

Highly Skilled Quality Inspector - 1st Shift (Tues-Fri)

Company: GE Aerospace

Location: Rockford, IL

Posted Jan 23, 2025

This job posting is for an Inspection team member role at GE Aerospace, focusing on inspecting and finalizing parts and products for commercial and military aircraft. The role involves using precision measurement tools, interpreting blueprints, and conducting various inspections. The position requires a high school diploma, understanding of GD&T symbols, and ability to understand blueprints and machining process sheets. Desirable qualifications include computer skills, strong documentation, organizational skills, and a positive attitude. The pay is $20.00 per hour with benefits including healthcare, retirement plans, and more. The role operates Tuesday through Friday, 6:00am to 4:30pm CST.

Automotive Technician

Company: CarMax

Location: Oakbrook, IL

Posted Jan 23, 2025

Senior Talent Acquisition Business Partner

Company: Flex

Location: Buffalo Grove, IL

Posted Jan 23, 2025

Associate General Counsel, Labor & Employment - Investigations

Company: Meta

Location: Chicago, IL

Posted Jan 23, 2025

Meta is hiring an experienced employment attorney for the role of Associate General Counsel, Labor & Employment - Investigations. The ideal candidate should have expertise in internal investigations, strong communication skills, and business judgment. The position involves advising on investigations, building relationships with stakeholders, recommending remedial actions, and participating in close-out meetings. Minimum qualifications include a J.D. degree, active US state bar membership, 8+ years of legal experience, and knowledge of labor and employment laws. Meta offers a competitive salary, bonus, equity, and benefits package.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

Related Pages