Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Phlebotomist Floater

Company: Labcorp

Location: Deerfield, IL

Posted Jan 23, 2025

Personal Banker

Company: Advia Credit Union

Location: Cary, IL

Posted Jan 23, 2025

Marketing Associate, Investment Sales

Company: ORIX Corporation USA

Location: Chicago, IL

Posted Jan 23, 2025

The Associate will provide marketing coordination to the Investment Sales team at Lument, focusing on creating professional collateral and maintaining the CRM database. Key responsibilities include building proposals and offering memoranda, managing email blasts and social media posts, maintaining a marketing schedule, working with third parties for advertising and database maintenance, managing deal flow, generating market reports, and creating call lists. The role requires a Bachelor's degree, 1-3 years of marketing experience, strong organizational skills, excellent written communication, and proficiency in Microsoft Office, particularly Excel and PowerPoint. The annual base salary ranges from $75,000 to $95,000. ORIX USA offers a competitive benefits package, emphasizing work-life balance, family care, and flexible work arrangements.

Theatre Team Member

Company: Cinemark

Location: Lake Zurich, IL

Posted Jan 23, 2025

Cinemark offers a career with epic opportunities for growth and immersion in the film industry. Team Members create a welcoming environment, handle transactions, ensure guest satisfaction, and maintain theatre cleanliness. They may also work cross-functionally as Ushers, Box Office, or Concessionists. Requirements include being at least 16, having excellent customer service, and being able to work flexible hours. Benefits include discounts, 401k matching, growth opportunities, education assistance, health benefits, parental leave, and paid time off.

Senior Corporate Accountant

Company: Suntory Global Spirits

Location: Chicago, IL

Posted Jan 23, 2025

This role involves comprehensive cash flow management, including budgeting, forecasting, and reporting. The individual will be responsible for various accounting tasks related to the corporate general ledger, such as journal entries, reconciliations, and financial statement preparation. Key responsibilities include coordinating with corporate teams, leading regional discussions, and calculating cash flow conversion rates. The role requires a Bachelor's degree in accounting, CPA designation, and at least three years of experience in public accounting or similar-sized companies. Leadership experience in growing the accounting/finance team in a fast-paced environment is preferred. The salary range is $75,000 - $80,000, with additional benefits including an annual bonus, 401K match, profit sharing, and medical benefits.

Patient Care Technician

Company: DaVita

Location: Springfield, IL

Posted Jan 23, 2025

DELI/COFFEE SHOP LEAD BARISTA

Company: Kroger

Location: Buffalo Grove, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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