Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Chicago, IL

Posted Jan 23, 2025

Program Manager, Recruiting Enablement (Short Term Employee)

Company: Meta

Location: Chicago, IL

Posted Jan 23, 2025

Meta is seeking a short-term Project/Program Manager to join the Global Recruiting and Mission Control organization. The role involves leading large-scale projects, optimizing recruiting processes, and enhancing candidate experience. The ideal candidate should have 7+ years of experience in recruiting operations, project management, or a related field, with a focus on change management and process improvement. They will work closely with cross-functional teams, manage multiple projects, and streamline internal communication strategies. Meta is committed to equal employment opportunities and offers competitive compensation with benefits.

Bakery/Deli Clerk

Company: Kroger

Location: Hoffman Estates, IL

Posted Jan 23, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at Mariano's, a Kroger company. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, and maintaining freshness. The role involves using bakery equipment, adhering to food safety regulations, and promoting a positive customer experience. The ideal candidate should have customer service skills, stress management abilities, and effective communication. Previous bakery or retail experience is beneficial. Mariano's emphasizes its commitment to customer service, safety, and respect, offering comprehensive benefits including healthcare, flexible scheduling, and career growth opportunities.

Strategic Marketing Advisor

Company: CVS Health

Location: Chicago, IL

Posted Jan 23, 2025

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Oak Lawn, IL

Posted Jan 23, 2025

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger at Mariano's, a Kroger company. Key duties include bagging groceries, maintaining a clean store environment, assisting customers, performing basic shelf conditioning, and informing customers of specials. The role also involves reinforcing safety programs, adhering to food safety regulations, and practicing preventive maintenance. The company values respect, honesty, integrity, diversity, inclusion, and safety. Mariano's, based in Illinois, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Bloomington, IL

Posted Jan 23, 2025

FLORAL/LEAD CLERK

Company: Kroger

Location: Decatur, IL

Posted Jan 23, 2025

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Chicago, IL

Posted Jan 23, 2025

PRODUCE/CLERK

Company: Kroger

Location: Northbrook, IL

Posted Jan 23, 2025

This job description outlines responsibilities for creating a positive customer experience, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key tasks include promoting corporate brands, answering customer questions, preparing produce, maintaining product quality, and ensuring safety standards. The role requires effective communication, stress management, and the ability to work in a fast-paced environment. Qualifications include stress handling, communication skills, basic math knowledge, and a food handler's permit. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, discounts, tuition reimbursement, and growth opportunities.

e-COMMERCE/DEPARTMENT LEAD

Company: Kroger

Location: Freeport, IL

Posted Jan 23, 2025

Grocery Clerk

Company: Kroger

Location: Bloomington, IL

Posted Jan 23, 2025

PRODUCE/CLERK

Company: Kroger

Location: Chicago, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

Related Pages