Excellent Customer Service Skills Jobs in Chicago, IL

Positions 77,360 Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Graphic Artist Lead

Company: Resource Label Group, Inc

Location: Des Plaines, IL

Posted Aug 13, 2025

Activities include, but are not limited to, creating separations, remapping of colors to proper separations, trapping, overprinting, knock-outs, imposition,…

Assistant Project Manager - Light Industrial

Company: Michael Page

Location: Chicago, IL

Posted Aug 13, 2025

Review project implementation and gather data on project execution. Technical background with understanding of building engineering and commercial projects;…

Public Safety Officer I - Armed (Full Time, 3rd Shift)

Company: Advocate Aurora Health

Location: Chicago, IL

Posted Aug 13, 2025

A valid driver’s license issued by the Division of Motor Vehicle. Responds to service calls, such as combative or threatening patients or visitors and team…

GRAPHIC DESIGNER (HYBRID-CHICAGO, IL)

Company: Compass Corporate

Location: Chicago, IL

Posted Aug 13, 2025

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent…

Traditional Media Buyer

Company: Lucas James Talent Partners

Location: Chicago, IL

Posted Aug 13, 2025

Partner with planning and strategy teams to develop cross-media strategies that align with client KPIs. Strong negotiation skills backed by data analysis.

Bilingual Sales Associate (Chinese/English) – Frozen Seafood | Tropical Harvest

Company: Tropical Harvest LLC

Location: Chicago, IL

Posted Aug 13, 2025

This role involves managing current client relationships while developing new business opportunities in the B2B seafood sector.

RN Triage - Primary Care - Days

Company: Endeavor Health

Location: Chicago, IL

Posted Aug 13, 2025

Evaluates patient’s and caregiver’s understanding of instructions using teach-back methodology and conveys related information and issues to appropriate…

Security Sergeant - Night Shift

Company: Loyola University Health System

Location: Berwyn, IL

Posted Aug 13, 2025

General - Valid Illinois drivers license. Supports delivery of security, safety and parking services on campus by supervising the day to day operations of a…

People Experiences Project Manager

Company: Rekuten Global

Location: Chicago, IL

Posted Aug 12, 2025

A Bachelor’s degree and a min of 5 years of relevant experience and/or education in any of: Psychology, Human Resources, Operations, Project Management or a…

Kitchen Manager/Chef

Company: One Allegiance Brewing

Location: Chicago Ridge, IL

Posted Aug 13, 2025

Collaborate with Ownership and other kitchen staff to develop and update menu items. We take pride in our diverse selection of beers brewed on-site, carefully…

Lead Data Scientist

Company: Caterpillar

Location: Chicago, IL

Posted Aug 13, 2025

Programming Languages: Knowledge of basic concepts and capabilities of programming; ability to use tools, techniques and platforms in order to write and modify…

Software Engineer II

Company: CNH Industrial

Location: Oak Brook, IL

Posted Aug 13, 2025

Bachelor’s degree in Computer Science or related technical field with 2+ years of engineering experience. Keep abreast of new developments in the fields of…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

Related Pages

© 2026 Job Transparency. All rights reserved.