Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Machine Sorting Operator

Company: RIFAST Systems LLC

Location: Lincolnwood, IL

Posted Aug 12, 2025

Has an understanding of hand tools and is capable of using them. Experience using basic hand tools is required. Maintain a clean and organized department.

Janitor

Company: Evergreen Real Estate Services Llc

Location: Evanston, IL

Posted Aug 12, 2025

Conducts all business in accordance with company policies and procedures, state and federal laws; eg, OSHA, ADA, Fair Housing, etc.

Welder - MIG (2nd shift)

Company: DRC Heat Transfer

Location: Elk Grove Village, IL

Posted Aug 12, 2025

Strong mechanical knowledge with the ability to understand technical drawings. Experience using hand tools and power tools effectively and safely.

Data Operations Analyst

Company: Witness Investment

Location: Chicago, IL

Posted Aug 12, 2025

Bachelor’s degree in Business, Finance, Data Analytics, Information Systems, Real Estate or a related field. *System Integration*: Support the integration and…

Technical Project Manager

Company: Coates Group

Location: Chicago, IL

Posted Aug 12, 2025

The individual will also promote Agile best practices within their projects helping to facilitate scrum ceremonies, driving prioritization, as well as fostering…

Manager Marketing

Company: Walgreens

Location: Chicago, IL

Posted Aug 12, 2025

Willing to travel up to 10% of the time for business purposes (within state and out of state). Experience providing customer service to internal and external…

Head of Enterprise Architecture

Company: CohnReznick

Location: Chicago, IL

Posted Aug 12, 2025

Bachelor’s degree in computer science, Information Systems, or related field; Master’s preferred. The Head of Enterprise Architecture will lead the strategic…

People Experiences Project Manager

Company: Rakuten

Location: Chicago, IL

Posted Aug 12, 2025

A Bachelor’s degree and a min of 5 years of relevant experience and/or education in any of: Psychology, Human Resources, Operations, Project Management or a…

Senior Data Analyst

Company: Purple Carrot

Location: Chicago, IL

Posted Aug 12, 2025

Bachelors degree or related field or equivalent experience. Familiarity with data visualization tools (e.g., particularly Looker). Experience with dbt a plus.

Welder - MIG

Company: LaborPRO Staffing

Location: Elk Grove Village, IL

Posted Aug 12, 2025

Ability to read and interpret technical documents and drawings. The successful candidate will be responsible for welding various metal components according to…

Lead Pharmacist (PBM) Consultant

Company: Mercer

Location: Chicago, IL

Posted Aug 12, 2025

Act as the lead strategic pharmacy advisor for a group of select mid-market and national accounts, managing overall service delivery, strategy, financial…

Commercial HVAC/R Service Technician

Company: Helios Commercial Service Partners

Location: Des Plaines, IL

Posted Aug 12, 2025

Keep your van stocked and your tools sharp. Diagnose, repair, and calibrate commercial HVAC/R systems. Invest in your skills through training and certifications…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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