Excellent Customer Service Skills Jobs in Multiple Locations

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Looking for Excellent Customer Service Skills jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Multiple Locations area.

Consulting Account Executive

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

This role emphasizes building long-term client relationships, driving growth through sales strategies, and collaborating with partners to deliver innovative solutions in data and analytics.

Consulting Public Sector Digital & Technology Solutions Degree Apprenticeship

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and professional growth. It highlights competitive benefits, technical development, and client-focused roles with clear application guidelines.

Líder de PLM

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

This text describes a career in IBM Consulting, emphasizing long-term client relationships, innovation in hybrid cloud and AI, and opportunities for professional growth. It outlines responsibilities focused on Product Lifecycle Management (PLM) and highlights required skills like agile methodologies and technical expertise in PLM tools. The role involves collaborative work with multidisciplinary teams and offers a hybrid work model with locations in São Paulo.

SAP HANA FIN FI Consultant -Group Reporting

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

This text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise, and opportunities for impactful work. It outlines role responsibilities, required skills, and professional development in SAP technologies.

Service Management Lead

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for growth through strategic partnerships and technology platforms. It outlines responsibilities in service management, process standardization, and integration of tools like ServiceNow, requiring expertise in ITIL/SRE frameworks and a hybrid work model.

SAP FI - FSCM Consultant (Credit Management & Serrala)

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

The text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and professional growth. It outlines responsibilities as an SAP FI Consultant, including project support, customization, testing, and stakeholder management, while highlighting the company's culture of empathy and long-term development.

Consultant, Data Engineering

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

IBM seeks a Data Engineer to design Snowflake solutions, requiring expertise in data pipelines, cloud platforms, and collaboration. The role offers flexibility and integration into IBM's organization post-acquisition.

Arquiteto(a) de Infraestrutura em SRE e Observabilidade

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

The text describes a role in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with clients, technical expertise, and strategic growth opportunities. It outlines responsibilities in observability, SRE, DevOps, and ServiceNow integration, requiring skills in monitoring, automation, and system reliability.

Senior Managing Consultant SAP EAM Lead

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

This job description highlights a career in IBM Consulting focused on SAP projects within the utilities sector, emphasizing collaboration with global clients, strategic leadership, and technological innovation. It outlines responsibilities involving complex implementations, cross-functional team management, and alignment with industry best practices.

Technical SME Project Manager

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

IBM Consulting offers long-term client relationships and collaboration opportunities, focusing on hybrid cloud and AI solutions. The role involves technical oversight and project management for SAMHSA's infrastructure, requiring expertise in AWS and SAMHSA applications.

Consultor SAP TM

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

This role involves working with IBM's global clients to advance hybrid cloud and AI initiatives through technical expertise and innovation. Responsibilities include implementing SAP solutions and collaborating in delivery centers with industry-specific skills.

SAP FI Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

This text describes a SAP S4HANA FI Consultant role at IBM Consulting, emphasizing collaboration on hybrid cloud and AI projects, financial process optimization, and career growth opportunities through innovative solutions and global teamwork.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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